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Tables of Contents for Advanced Case Management
Chapter/Section Title
Page #
Page Count
Foreword
vii
Preface
ix
Acknowledgments
xii
PART I DISEASE MANAGEMENT
Overview of Disease Management
3
14
The Process of Disease Management
17
38
PART II OUTCOMES MANAGEMENT
Overview of Outcomes Management
55
27
A Case Management/Outcomes Management Program
82
19
Quality Improvement Projects
101
30
PART III CONTINUOUS QUALITY IMPROVEMENT (CQI) AND CASE MANAGEMENT
Overview of Continuous Quality Improvement (CQI)
131
8
Tools for Process Improvement
139
35
The Continuous Quality Improvement (CQI) Process
174
17
Case Managers Working in Project Teams
191
28
PART IV MANAGING COMPLEMENTARY HEALTH CARE: A VISION FOR THE FUTURE
Complementary and Alternative Medicine (CAM): An Introduction of CAM Modalities
219
45
The Integration of CAM
264
17
CAM Implications for Case Managers
281
31
Glossary of Terms
312
13
Index
325