Introduction

Part I: History

A Dynamic Theory of Organizational Knowledge Creation

Ikujiro Nonaka

Understanding Organizations as Learning Systems

Edwin C. Nevis

Anthony J. DiBella

Janet M. Gould

Learning from Collaboration: Knowledge and Networks in the Biotechnology and Pharmaceutical Industries

Walter W. Powell

Growing Intellectual at IMB: More than Technology

Don Cohen

Richard Azzarello

Knowledge Workers and Radically New Technology

John J. Sviokla

Will the Internet Revolutionize Business Education and Research?

Blake Ives

Sirkka L. Jarvenpaa

Part II: The Technical Enablers

Designing Groupware Applications: A Work-Centered Design Approach

Kate Ehrlich

Social Context and Interaction In Ongoing Computer-supported Management Groups

Michael H. Zack

James L. McKenny

Part III: The Effects in Organizations

A Theory of the Effects of Advanced Infomation Technologies on Organizational Design, Intelligence, and Decision Making

George P. Huber

Organizing Knowledge

John Seely Brown

Paul Duguid

Part IV: Knowledge, Groupware and the Internet In Practice

The Role of Tacit Knowledge in Group Innovation

Dorothy Leonard

Sylvia Sensiper

Knowledge Management and Collaboration Technologies

Lotus Institute

Creating Knowledge Through Collaboration