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Tables of Contents for Universities & Students
Chapter/Section Title
Page #
Page Count
Foreword
vii
Preface
viii
Abbreviations
x
Introduction
1
6
Becoming a student
7
24
The prospectus: reading between the lines
7
2
Student charters
9
5
Getting a place
14
3
Treating applicants equally
17
2
Treating applicants fairly
19
1
Fees and loans
20
8
Staff or student?
28
1
Student action checklist
28
3
The contract with the university
31
8
Admission
31
1
Conditions of acceptance
32
3
Enrolment, registration, matriculation
35
2
Becoming a member of the university
37
1
Student action checklist
38
1
Taking care of students: welfare and safety
39
10
Disabled students
40
2
Dyslexia
42
3
Mental health
45
2
Practical requirements
47
1
Student action checklist
47
2
Providing guidance and clear information about course and examination requirements
49
10
Providing adequate teaching
50
4
Providing adequate facilities
54
1
Maintaining standards
55
2
Student action checklist
57
2
Failing examinations
59
16
Degree-awarding powers
59
2
The requirement to pass an examination
61
3
Appealing against failure in an examination or against the grade awarded
64
4
Academic judgement
68
4
Delay
72
1
Giving reasons
73
1
Student action checklist
74
1
Keeping the rules
75
24
Fair procedures
75
9
Discretion
84
2
Student discipline
86
11
Student action checklist
97
2
The staff-student boundary
99
4
Student action checklist
102
1
Complaints
103
14
What is a complaint?
104
4
When to complain
108
2
What to complain about
110
5
Student action checklist
115
2
Getting help
117
6
The students' union
117
2
Statutory and other bodies with relevant responsibilities
119
2
Getting legal advice
121
1
Student action checklist
121
2
Remedies
123
28
Internal and external remedies
123
2
The visitor
125
5
Alternatives to the visitor
130
5
The courts
135
13
Student action checklist
148
3
The student whistleblower and the university's response to criticism
151
8
Critical speaking
151
5
The university's response to criticism
156
2
Student action checklist
158
1
Conclusion
159
2
Appendix: student action checklist - general points
161
6
Further reading
167
2
Statutes
169
2
Cases
171
4
Index
175