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Tables of Contents for Design for Community
Chapter/Section Title
Page #
Page Count
Preface
xv
Introduction
xix
Is This Trip Really Necessary?
1
16
Content Comes First
17
20
Design Matters
37
32
Tools for Doing the Heavy Lifting
69
18
Policies and Policing
87
28
Moderation, Karma, and Flame Bait
115
20
Chat, Cams, and Virtual Intimacy
135
32
Barriers to Entry
167
24
Email Keeps the Conversation Alive
191
28
Commerce Communities
219
24
Killing Your Community
243
20
What's Next?
263
34
Postscript
297