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Tables of Contents for Dispute Resolution
Chapter/Section Title
Page #
Page Count
Preface
xxi
Acknowledgments
xxiii
PART I OVERVIEW
1
14
Disputing Procedures
3
12
The Processes
3
3
Sources and Goals of the Alternative Dispute Resolution Movement
6
3
Applications
9
2
Concerns
11
4
References
12
3
PART II PROCESSES
15
358
Negotiation
17
94
Negotiating Tactics for Legal Services Lawyers
17
5
M. Meltsner
P. Schrag
The Art and Science of Negotiation
22
10
H. Raiffa
Questions
32
1
Note: Pricipled Negotiation
33
1
Getting Past No
34
7
W. Ury
The Pros and Cons of ``Getting to Yes''
41
2
J. White
Getting to Yes
43
1
R. Fisher
W. Ury
B. Patton
The Manager as Negotiator
44
10
D. Lax
J. Sebenius
Question
54
1
The Tension Between Empathy and Assertiveness
55
5
R. Mnookin
S. Peppet
A. Tulumello
The Manager as Negotiator
60
3
D. Lax
J. Sebenius
Questions
63
1
Note: The Janus Quality of Negotation---Dealmaking and Dispute Settlement
64
2
When Should We Use Agents? Direct vs. Representative Negotation
66
3
J. Rubin
F. Sander
Questions
69
2
Machiavelli and the Bar: Ethical Limitations on Lying in Negotiation
71
7
J. White
ABA, Model Rule of Professional Conduct 4.1
78
1
ABA, Model Rule of Professional Conduct 1.6
79
1
When Is It Legal to Lie in Negotiations?
80
2
G. Shell
Questions
82
1
Why Negotiations Fail: An Exploration of Barriers to the Resolution of Conflict
83
6
R. Mnookin
Exercises
89
19
References
108
3
Mediation
111
98
The Practice of Mediation
112
41
A Student's Guide to Mediation and the Law
113
5
N. Rogers
R. Salem
Getting to Yes
118
2
R. Fisher
W. Ury
Question
120
1
Before You Sue
120
22
F. Knebel
G. Clay
Note: The Role of Apology in Dispute Resolution
142
2
Note: Dealing with Impasse
144
2
Questions
146
3
Note: Dealing with Differences
149
1
Question
150
3
Public Encouragement of Mediation
153
6
The Parties' Satisfaction with the Process and Result
153
1
The Role of the Law and the Role of the Community
154
2
Equal Justice
156
1
The Effect on the Courts
157
1
Question
158
1
Social Science Assessments of Mediation
159
5
Note on Mediation Research
162
2
C. McEwen
Question
164
1
Regulating Mediation
164
19
Standards of Quality for Mediation
165
1
Fairness
165
2
Costs
167
1
The Effectiveness of the Justice System
167
1
A Word on Comparative Standards
168
1
Questions
168
1
Enforcement Mechanisms
169
1
Mediator Qualifications
169
1
Society of Professionals in Dispute Resolution, Report of the SPIDR Commission on Qualifications
169
6
Note
175
1
Questions
176
1
Holding the Mediator Accountable
176
1
Note: The Life of the Mediator---To Be or Not to Be (Accountable)
176
4
Note: Mediator Accountability
180
1
Questions
181
1
Required Mediation Procedures
182
1
Questions
183
1
The Lawyer-Mediator and Professional Responsibility
183
26
The Provision of Legal Information and Drafting Assistance During Mediation Sessions Involving Unrepresented Parties
184
1
The Dark Side of Mediation: Still Unexplored
185
4
R. Crouch
Association of the Bar of the City of New York, Opinion Number 80-23
189
2
Questions
191
1
Representation of or Advocacy Against a Mediation Participant and Mediation Involving Prior Clients; Imputed Conflicts
191
1
McKenzie Construction v. St. Croix Storage Corp.
192
2
CPR Institute for Dispute Resolution-Georgetown Commission on Ethics and Standards in Alternative Dispute Resolution---Model Rules for the Lawyer Neutral
194
1
Questions
195
1
Mediation Exercises
195
7
References
202
7
Arbitration
209
76
The Process
209
9
Arbitration or Litigation: A Dialogue
212
3
Question
215
1
Complex Commerical Arbitration: Designing a Process to Suit the Case
215
3
S. Houck
Questions
218
1
Legal Issues in Arbitration
218
19
Preemption
218
1
Southland Corp. v. Keating
219
3
Note
222
1
Question
223
1
Note on Application of Preemption Doctrine
223
2
Questions
225
1
Note on Circuit City v. Adams
225
2
Note on Class Actions and Arbitration Agreements
227
1
Revised Uniform Arbitration Act
228
1
Questions
229
1
Arbitrability
230
1
Questions
231
1
First Options of Chicago, Inc. v. Kaplan
232
2
Note on Arbitrability
234
3
Arbitration of Statutory Claims
237
5
Notes
240
2
Arbitration of Statutory Claims: Application to Employment Disputes
242
36
Repeat vs. One-Shot Players
242
3
Arbitration of Statutorily-Based Employment Claims
245
1
Knowing and Voluntary Waiver of the Right to Sue
245
2
Question
247
1
Fairness of the Arbitration Procedure
247
1
Commission on the Future of Worker-Management Relations, Report and Recommendations
248
1
Task Force on Alternative Dispute Resolution in Employment, Due Process Protocol
249
3
Cole v. Burns International Securities Services
252
6
Questions
258
1
Arbitration Costs
258
1
Arbitrator's Fees
258
2
Arbitration Filing Fees
260
1
Questions
261
1
Conscionability of the Arbitration Agreement
261
1
Hooters of America, Inc. v. Phillips
261
3
Questions
264
1
Note on Unconscionability
264
2
Notes and Questions
266
2
The Impact of Arbitration Agreements on the EEOC's Continuing Role in Employment Discrimination Cases
268
1
EEOC v. Waffle House, Inc.
268
4
Notes
272
2
The Scope of Judicial Review of Arbitration Awards
274
1
Halligan v. Piper Jaffray, Inc.
274
3
Note and Questions on Limitations on Judicial Review of Arbitration Awards
277
1
Arbitration Ethics
278
7
Arbitrator Ethics
278
1
Ethics of Third-Party Provider Organizations
279
2
Questions
281
1
References
281
4
Combining and Applying the Basic Processes
285
88
Introduction
285
2
Innovations in the Processes
287
19
Variants of Arbitration
288
1
Arbitration of Disputes About Contract Terms and Final Offer Arbitration
288
1
Arbitration Under a ``High-Low'' Contract
289
1
Tripartite Arbitration
290
2
Med-Arb
292
2
Court-Annexed Arbitration
294
1
Questions
294
2
Exercise
296
1
Minitrial
297
2
Exercise
299
3
Summary Jury Trial
302
1
Questions
302
1
Early Neutral Evaluation and ``Rights-Based'' Mediation
303
1
Ombudsman
304
1
Settling Disputes
304
2
L. Singer
Note
306
1
Dispute Systems Design
306
16
Designing an Effective Dispute Resolution System
307
8
S. Goldberg
J. Brett
W. Ury
Designing Conflict Management Systems
315
2
C. Costantino
C. Merchant
Implementing the Design
317
1
Assessing Whether the Design ``Works''
317
2
Questions
319
3
Selection of the Process
322
19
Lawyers
322
1
Fitting the Forum to the Fuss: A User-Friendly Guide to Selecting an ADR Procedure
323
12
F. Sander
S. Goldberg
Courts
335
2
Questions
337
3
Exercise
340
1
Representing a Client in Mediation
341
17
Discovery and Appropriate Timing for Dispute Resolution Processes
341
1
Questions
342
1
Premediation
343
1
The Represented Client in a Settlement Conference: The Lessons of G. Heileman Brewing Co. v. Joseph Oat Corp.
344
4
L. Riskin
Advocacy During Mediation
348
1
Questions
349
1
Ethical Issues
349
1
Making the Decision to Settle: Decision Analysis
350
1
``Decision Analysis as a Method of Evaluating the Trial Alternative'' in D. Golann, Mediating Legal Disputes
350
5
M. Aaron
D. Hoffer
Some Questions About Decision Analysis
355
2
Questions
357
1
Postmediation
358
1
Applications
358
15
E-ADR
358
1
Question
359
1
Streams of Cases
359
1
Questions
360
1
Collaborative Lawyering
361
2
Single Complex Case
363
1
Toward a Functional Approach for Managing Complex Litigation
363
7
F. McGovern
References
370
3
PART III DISPUTE RESOLUTION AND THE JUSTICE SYSTEM
373
90
Courts and ADR
375
52
The Role of Courts
376
6
Against Settlement
376
4
O. Fiss
Manufacturers Hanover Trust Co. v. Nicholas Yanakas
380
2
Question
382
1
Court-Related Processes
382
6
One Approach to Diagnostic Assessment of Civil Cases: The Individual Case-Screening Conference
384
3
E. Gray
Question
387
1
Note: Empirical Research
387
1
Mandatory Participation and Pressure to Settle
388
27
SPIDR, Mandated Participation and Settlement Corercion: Dispute Resolution as It Relates to the Courts
388
6
Judicial (Mis) Use of ADR? A Debate
394
1
F. Sander
H. Allen
D. Hensler
Questions
395
1
Strandell v. Jackson County, Ill
396
2
Note
398
1
Question
398
1
In re Atlantic Pipe Corp.
398
9
Note
407
1
Note: Compulsory Attendance of Parties
408
3
Court-Mandated Alternative Dispute Resolution: What Form of Participation Should Be Required?
411
2
E. Sherman
Questions
413
2
The Role of Private Providers
415
12
Comparing Structures for the Delivery of ADR Services by Courts: Critical Values and Concerns
415
6
W. Brazil
Question
421
1
Private Judging: Privatizing Civil Justice
422
1
R. Chernick
H. Bendix
R. Barrett
Questions
423
1
References
424
3
Confidentiality
427
36
Introduction
427
1
Rights to Resist Disclosure Within Legal Proceedings
428
18
Folb v. Motion Picture Industry Pension & Health Plans
430
5
Questions
435
1
Note: The ``Holder'' of the Privilege
435
1
Questions
436
2
State v. Castellano
438
1
Questions
439
1
Accommodating the Interests of Justice: Predictability Versus Fine Tuning
439
1
Olam v. Congress Mortgage Company
440
4
Note on ``Qualified'' vs. ``Categorical'' Privilege
444
1
Conflict of Laws
445
1
Questions
445
1
The Neutral's Obligation to Maintain Confidentiality
446
2
Confidentiality Agreements and Protective Orders
447
1
Ethical and Legal Obligations
448
1
Limits on Confidentiality Because of Policies Favoring Reporting or Warning
448
3
C. R. & S. R. v. E.
449
1
Questions
450
1
Limits on Confidentiality Because of Public Access Rights
451
12
Bank of America National Trust & Savings Association v. Hotel Rittenhouse Associates
451
4
Cincinnati Gas & Electric Gas Co. v. General Electric Co.
455
3
Note
458
2
Questions
460
1
References
461
2
PART IV SELECTED APPLICATIONS
463
100
Family Disputes
465
34
Divorce Mediation Practice
467
14
Divorce Mediation
467
6
J. Haynes
Divorce Mediation: Promises and Problems
473
5
J. Folberg
Questions
478
1
Family Mediation
479
2
J. Pearson
Mediation and Lawyers
481
4
Bring the Lawyers into Divorce Mediation
481
4
C. McEwen
N. Rogers
Question
485
1
Mediation and Spousal Abuse
485
8
Mediating Family Disputes in a World with Domestic Violence: How to Devise a Safe and Effective Court-Connected Mediation Program
486
5
R. Rimelspach
Note: Domestic Violence and Mediation
491
2
Mediation Clauses
493
6
Questions
494
2
References
496
3
Public Disputes
499
20
Breaking the Impasse
499
6
L. Susskind
J. Cruikshank
Questions
505
2
Note: Consensus Building
507
1
The Northern Oxford County Coalition: Four Main Towns Tackle a Public Health Mystery
508
1
S. McKearnan
P. Field
Question
509
1
Note: Negotiated Rulemaking
510
2
Questions
512
1
Exercises
513
3
References
516
3
International Disputes
519
44
Negotiating and Mediating Public Disputes
521
27
Keeping Faith
521
26
J. Carter
Note
547
1
Questions
548
1
Arbitrating Private Disputes
548
8
Arbitration and Mediation in International Business
548
2
C. Buhring-Uhle
Dealing in Virtue: International Commercial Arbitration and the Construction of a Transnational Legal Order
550
1
Y. Dezalay
B. Garth
To Settle or Empanel? An Empirical Analysis of Litigation and Settlement at the World Trade Organization
551
2
A. Guzman
B. Simmons
Question
553
1
Exercise
553
3
Negotiating Private Disputes
556
7
Culture, Negotation, and the Eye of the Beholder
556
3
J. Rubin
F. Sander
Question
559
1
Exercise
559
1
References
560
3
PART V THE FUTURE OF ADR
563
22
The Future of ADR
565
20
The Societal-Public Perspective
565
6
Questions
569
2
The Student Perspective: ``Can I Earn a Living in ADR?''
571
14
ADR Personalities and Practice Tips
573
11
J. Alfini
E. Galton
References
584
1
PART VI DISPUTE RESOLUTION PROBLEMS
585
20
Dispute Resolution Problems
587
18
Irving Weston v. Lawyer's Press, Inc.
587
1
The Matter of Casey's Fee
588
1
American Can Co. v. Wisconsin Electric Power Co.
589
1
The Matter of the HAL 2001 Computer
590
1
Cincinnati Foods
591
1
Dyna-Mo Co.
591
1
The Case of Neighborhood Care, Inc.
592
2
Whittamore v. Fairview Clinic
594
1
University Housing Disputes
595
1
Griswold v. Langdell
595
2
Citizens v. Western Nuclear Corp.
597
1
Satcom, Inc. v. Telecom
597
1
A Neighborhood Dispute
598
1
Thomas v. Eagle Rifle Co.
599
1
The Virginia Medical Group
599
2
Due Process for Mediation Cases?
601
4
Appendix A. Dispute Resolution Clauses
605
4
Appendix B. Federal Arbitration Act
609
6
Appendix C. Uniform Arbitration Act
615
8
Appendix D. Revised Uniform Arbitration Act
623
18
Appendix E. Uniform Mediation Act
641
22
Appendix F. National Standards for Court-Connected Mediation Programs
663
10
Appendix G. Model Standards of Practice for Family and Divorce Mediation
673
10
Appendix H. The Standards of Conduct for Mediators
683
8
Appendix I. Dispute Resolution: An Annotated Guide to Selected Resources
691
66
Table of Cases
757
4
Collected References
761
22
Index
783