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Tables of Contents for Critical Consulting
Chapter/Section Title
Page #
Page Count
vii
Notes on Contributors
ix
Introduction: The Emergence of Critical Perspectives on Consulting
1
20
Part I Setting the Scene: The Nature of Management Consultancy and Management Advice
Consulting: What Should it Mean?
21
7
Trapped in Their Wave: The Evolution of Management Consultancies
28
22
The Rise of Consultancy and the Prospect for Regions
50
24
On Knowledge, Business Consultants and the Selling of Total Quality Management
74
19
Part II The Contexts of Management Consultancy and Management Advice
Virtual Stories of Virtual Working: Critical Reflections on CTI Consultancy Discourse
93
22
The Vision Thing: Constructing Technology and the Future in Management Advice
115
15
Front-line Diffusion: The Production and Negotiation of Knowledge Through Training Interactions
130
22
Knowledge Legitimation and Audience Affiliation Through Storytelling: The Example of Management Gurus
152
20
A Fantasy Theme Analysis of Three Guru-led Management Fashions
172
19
Part III Critical Reflections on Management Consultancy and Management Advice
Charisma Versus Technique: Differentiating the Expertise of Management Gurus and Management Consultants
191
15
On Communication Barriers Between Management Science, Consultancies and Business Organizations
206
22
Professionalism and Politics in Management Consultancy Work
228
19
Understanding Advice: Towards a Sociology of Management Consultancy
247
13
What Next? More Critique of Consultants, Gurus and Managers
260
13
Index
273