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Tables of Contents for Information Architecture for the World Wide Web
Chapter/Section Title
Page #
Page Count
Foreword
xiii
 
Preface
xv
 
Part I. Introducing Information Architecture
Defining Information Architecture
3
13
A Definition
4
2
Tablets, Scrolls, Books, and Libraries
6
2
Explaining IA to Others
8
1
What Isn't Information Architecture?
9
2
Why Information Architecture Matters
11
1
Bringing Our Work to Life
12
4
Practicing Information Architecture
16
12
Do We Need Information Architects?
17
1
Who's Qualified to Practice Information Architecture?
18
4
Information Architecture Specialists
22
1
Practicing Information Architecture in the Real World
23
1
Information Ecologies
24
3
What Lies Ahead
27
1
User Needs and Behaviors
28
11
The ``Too-Simple'' Information Model
29
1
Information Needs
30
2
Information Seeking Behaviors
32
7
Part II. Basic Principles of Information Architecture
The Anatomy of an Information Architecture
39
11
Visualizing Information Architecture
39
7
Information Architecture Components
46
4
Organization Systems
50
26
Challenges of Organizing Information
50
5
Organizing Web Sites and Intranets
55
1
Organization Schemes
55
9
Organization Structures
64
10
Creating Cohesive Organization Systems
74
2
Labeling Systems
76
30
Why You Should Care About Labeling
77
3
Varieties of Labels
80
12
Designing Labels
92
14
Navigation Systems
106
26
Types of Navigation Systems
107
1
Gray Matters
108
1
Browser Navigation Features
108
2
Building Context
110
1
Improving Flexibility
111
1
Embedded Navigation Systems
112
9
Supplemental Navigation Systems
121
6
Advanced Navigation Approaches
127
5
Search Systems
132
44
Does Your Site Need Search?
132
3
Basic Search System Anatomy
135
2
Choosing What to Search
137
7
Search Algorithms
144
5
Presenting Results
149
14
Designing the Search Interface
163
11
Where to Learn More
174
2
Thesauri, Controlled Vocabularies, and Metadata
176
35
Metadata
176
1
Controlled Vocabularies
177
10
Technical Lingo
187
1
A Thesaurus in Action
188
5
Types of Thesauri
193
3
Thesaurus Standards
196
2
Semantic Relationships
198
2
Preferred Terms
200
2
Polyhierarchy
202
2
Faceted Classification
204
7
Part III. Process and Methodology
Research
211
32
Process Overview
211
2
A Research Framework
213
1
Context
213
6
Content
219
7
Users
226
4
Participant Definition and Recruiting
230
3
User Research Sessions
233
7
In Defense of Research
240
3
Strategy
243
27
What Is an Information Architecture Strategy?
244
1
Strategies Under Attack
245
2
From Research to Strategy
247
1
Developing the Strategy
248
4
Work Products and Deliverables
252
5
The Strategy Report
257
10
The Project Plan
267
1
Presentations
267
3
Design and Documentation
270
37
Guidelines for Diagramming an Information Architecture
271
1
Blueprints
272
11
Wireframes
283
6
Content Mapping and Inventory
289
4
Content Modeling
293
5
Controlled Vocabularies
298
2
Design Sketches
300
1
Web-Based Prototypes
301
1
Architecture Style Guides
302
1
Point-of-Production Architecture
303
1
Administration
304
3
Part IV. Information Architecture in Practice
Education
307
4
Chaos in Education
307
1
A World of Choice
308
1
But Do I Need a Degree?
309
2
Ethics
311
4
Ethical Considerations
311
3
Shaping the Future
314
1
Building an Information Architecture Team
315
8
Destructive Acts of Creation
316
1
Fast and Slow Layers
316
2
Project Versus Program
318
1
Buy or Rent
319
1
Do We Really Need to Hire Professionals?
320
1
The Dream Team
321
2
Tools and Software
323
10
A Time of Change
323
1
Categories in Chaos
324
6
Questions to Ask
330
3
Part V. Information Architecture in the Organization
Making the Case for Information Architecture
333
13
You Must Sell
333
1
The Two Kinds of People in the World
334
1
Running the Numbers
334
5
Talking to the Reactionaries
339
2
Other Case-Making Techniques
341
3
The Information Architecture Value Checklist
344
1
A Final Note
345
1
Business Strategy
346
14
The Origins of Strategy
347
1
Defining Business Strategy
348
2
Strategic Fit
350
2
Exposing Gaps in Business Strategy
352
1
One Best Way
353
1
Many Good Ways
353
2
Understanding Our Elephant
355
2
Competitive Advantage
357
1
The End of the Beginning
358
2
Information Architecture for the Enterprise
360
23
Economies Don't Always Scale
361
1
``Think Different''
362
1
The Ultimate Goal
363
3
A Framework for Centralization
366
5
Timing Is Everything: A Phased Rollout
371
5
Strategy Versus Tactics: Who Does What
376
3
A Framework for Moving Forward
379
4
Part VI. Case Studies
MSWeb: An Enterprise Intranet
383
30
Challenges for the User
383
2
Challenges for the Information Architect
385
1
We Like Taxonomies, Whatever They Are
386
21
Benefits to Users
407
4
What's Next
411
1
MSWeb's Achievement
412
1
evolt.org: An Online Community
413
16
evolt.org in a Nutshell
414
1
Architecting an Online Community
414
1
The Participation Economy
415
10
How Information Architecture Fits In
425
1
Trouble Spots for Online Communities
425
3
The ``Un-Information Architecture''
428
1
Appendix: Essential Resources
429
12
Index
441