Preface

Acknowledgments

Part I. Thinking About the Social Process of Technological Change: 1. Computers and society Herbert A. Simon

2. Old colleges, new technology James G. March

3. The social process of technological change in organizations Sara Kiesler and Lee Sproull

Part II. Components of Change: Resources, Behaviour, and Attitudes: 4. The computers are coming! Suzanne Penn Weisband and Jane Siegel

5. Electronic observations of computer user behaviour Mike Blackwell

6. Faculty and student observations of their computing behaviour Paul Anderson

7. What's news about computing? Suzanne Penn Weisband and Teresa Gardner

Part III. Workers and Managers: 8. Secretaries and computers Karen Hartman

9. Automating a university library: some effects on work and workers Sara Kiesler, Scott Obrosky and Felicia Pratto

10. Instrumental and symbolic aspects of an executive information system Suzanne Penn Weisband

Part IV. Students and the Social Environment of Computing: 11. Encountering an alien culture Lee Sproull, Sara Kiesler and David Zubrow

12. How computing attitudes change during the freshman year David Zubrow

13. Learning to like computing Lee Sproull and Tony O'Dea

Part V. Conclusion: 14. General and practical implications Sara Kiesler and Lee Sproull

References

Author index

Subject index.