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Tables of Contents for Business Writer's Quick Reference Guide
Response (With Information and Directions).
Response (To a Concerned Customer).
Response (Answer to a Complaint).
Complaint (With a Tactful Request for Aid).
Complaint (With a Request for Action).
Soliciting a Bid.
Sales (With a Soft Sell).
Recommendation (With a Political Delay).
Recommendation (With Technical Content).
Request (With Informal Instructions).
Request (For Clarification of a Problem).
Safety (With a Mild Reprimand).
Personnel (With Suggested Procedures).
Proposal (To a Negative Audience).
Report on Training.
Performance Review (Positive).
Performance Review (Negative).
Procedure (With a Traditional Format).
Minutes (With a Traditional Format).
Minutes (With an Action Format).