search for books and compare prices
Tables of Contents for The Power of Apology
Chapter/Section Title
Page #
Page Count
Acknowledgments
xi
Introduction
1
8
PART ONE The Power of Apology
9
44
Apology Is for Everyone
11
11
Why Learning to Give, Receive, and Ask for Apologies Is So Important
22
15
Why Apologizing Is Difficult for Some and Too Easy for Others
37
16
PART TWO Learn How to Give a Meaningful Apology
53
24
The Right and Wrong Way to Apologize
55
22
PART THREE Learn How to Receive and Accept Apologies
77
42
Opening the Door with Empathy
79
8
Overcoming the Seven Obstacles to Forgiveness
87
22
There Is a Time to Forgive---and a Time to Forget About Forgiving
109
10
PART FOUR Learn How to Ask for an Apology
119
10
Silence Isn't Always Golden
121
8
PART FIVE Transform All Your Relationships Through Apology
129
108
Healing Your Relationship with Yourself
131
10
Healing Your Past, Step 1: Make Your Apology List
141
11
Healing Your Past, Step 2: Make Amends
152
13
Healing Your Family When There Has Been an Estrangement
165
15
Healing Your Marriage or Romantic Relationship
180
23
Teach Your Children Well
203
16
Healing Your Business Relationships Through Respect and Compassion
219
11
Conclusion: The Apology Movement
230
7
Appendix Two Ideas to Consider: Apology Circles and Restorative Justice
237
4
References
241
2
Recommended Reading
243
Index