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Tables of Contents for Operations Management for Mbas
Chapter/Section Title
Page #
Page Count
The Nature of Operations
1
19
Operations
4
7
The Experience Economy
11
3
Operation Activities
14
1
Two Views of Organizations
15
5
Business Strategy and Global Competitiveness
20
43
Strategy Formulation
23
9
Focus
32
5
Strategic Frameworks
37
4
Global Competitiveness
41
6
Cost and the Role of Productivity
47
3
Responsiveness: Customization, Response Time, and Quality
50
13
Quality Management
63
36
Quality Management Perspectives
66
14
Process Capability
80
4
Statistical Quality Control
84
15
Product/Service Design
99
35
Three Stages in Output Selection and Design
102
3
The Selection Stage
105
9
The Product/Service Design Stage
114
12
Commercialization
126
1
Disruptive Technologies
127
7
Transformation System Design
134
45
Forms of Transformation Systems
138
22
Selection of a Transformation System
160
4
New Transformation Technologies and Reengineering
164
15
Capacity and Location Planning
179
50
Forecasting Purposes and Methods
183
3
Long-term Capacity/Location Planning
186
15
Short-term Capacity Planning
201
28
Schedule Management
229
27
The Sequence of Scheduling Activities
232
6
Aggregate Planning
238
4
Master Scheduling
242
4
Scheduling Services
246
10
Supply Chain Management
256
25
Defining Supply Chain Management
259
1
Strategic Advantages of Supply Chain Management
260
1
Supply Chain Elements
261
13
Role of Information Technology
274
7
The Beer Game
281
4
Inventory Management
285
23
General Considerations
287
9
Priorities for Inventory Management: The ABC Concept
296
3
The Economic Order Quantity (EOQ)
299
9
Material Requirements Planning
308
25
MRP for Dependent Demand
310
12
MRP Extensions
322
11
Just-in-Time Systems
333
25
History and Philosophy of Just-in-Time
336
1
Traditional Systems Compared with Just-in-Time
337
14
JIT: Benefits, Problems, and Service Applications
351
7
Project Management
358
41
Planning the Project
363
4
Scheduling the Project: PERT and CPM
367
16
Controlling the Project: Cost and Performance
383
3
Goldratt's Critical Chain
386
13
Appendix A
399
2
Index
401