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Tables of Contents for In Search of Excellence in Project Management
Chapter/Section Title
Page #
Page Count
Preface
xii
CHAPTER 1 The Search for Excellence
1
22
Strategic Imperatives for Project Management
1
5
Understanding Project Management
6
3
Project Management Life Cycle
9
4
Excellence in Project Management
13
3
Selection of Companies as Examples
16
7
CHAPTER 2 Foundations of Project Management
23
16
Definition of Success
23
3
Project Management Life Cycle
26
9
Critical Factors in Project Management
35
1
Definition of Excellence
36
3
CHAPTER 3 Driving Forces
39
18
Capital Projects
39
2
Customers' Expectations
41
1
Internal Competition
42
2
Executive Managers' Buy-In
44
3
New Product Development
47
1
Efficiency and Effectiveness
48
2
Company Survival
50
5
Other Driving Forces
55
2
CHAPTER 4 Project Management Systems and Tools
57
18
Critical Components of System Development
57
4
Systems Development at Work
61
8
Project Management Tools
69
6
CHAPTER 5 Planning for Excellence
75
18
Influence of Economic Conditions
75
2
Critical Success Factors
77
11
Organizational Restructuring
88
1
Project Planning
89
1
Strategic Planning
90
1
Career Planning
91
2
CHAPTER 6 Basics of Modern Project Management
93
16
Evolution of Project Management
94
1
Classification of Companies
95
1
Effects of Economic Recession
96
2
Effects of Global Pressures
98
1
Changes in the Definition of Success
99
1
Velocity of Change
99
1
Ten Components of Modern Project Management
100
6
Changing Role of Project Managers
106
1
Excellence in Modern Project Management
107
2
CHAPTER 7 Integrated Management Processes
109
24
Evolution of Complementary Management Processes
110
11
Integrated Processes at Work
121
12
CHAPTER 8 Culture
133
24
Creation of Corporate Culture
133
1
Corporate Values
134
3
Shared Accountability and Multiple Reporting Relationships
137
1
Shared Rewards
138
1
Prioritization of Work
139
1
Corporate Culture at Work
140
17
CHAPTER 9 Management Support
157
16
Visible Support from Senior Managers
157
1
Project Sponsorship
158
6
Excellence in Project Sponsorship
164
2
Empowerment of Project Managers
166
3
Management Support at Work
169
4
CHAPTER 10 Training and Education
173
22
Training for Modern Project Management
173
2
Identifying the Need for Training
175
1
Selecting the Students
176
1
Designing the Courses and Conducting the Training
176
8
Measuring the Return on Investment
184
2
Training and Education at Work
186
9
CHAPTER 11 Informal Project Management
195
14
Informal versus Formal Project Management
195
2
Trust
197
2
Communication
199
4
Cooperation
203
1
Teamwork
203
2
Informal Project Management at Work
205
4
CHAPTER 12 Behavioral Excellence
209
16
Situational Leadership
209
4
Conflict Resolution
213
4
Staffing for Excellence
217
2
Keys to Behavioral Excellence
219
6
CHAPTER 13 Rising Stars and Future Directions
225
26
Lessons Learned
240
5
Changing Times
245
6
Appendix A Suggested Readings
251
2
Appendix B Project Management Maturity Questionnaire
253
4
Appendix C Project Management Excellence Questionnaire
257
12
Index
269