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Tables of Contents for Managing and Coordinating Nursing Care
Chapter/Section Title
Page #
Page Count
1 Understanding the Management Role
1
110
Becoming a Manager of Patient Care
3
30
Differentiating Leadership and Management
4
2
Theories of Leadership
6
7
Approaches to Organizational Management
13
1
Types of Management
14
7
The Reciprocal Role: The Follower
21
4
Developing Your Own Management Style
25
8
Understanding and Working in Organizations
33
31
Understanding Organizational Structure and Function
34
1
Relationships Within Organizations
35
4
Types of Organizational Structure
39
7
Parallel Organizations
46
1
Structuring Nursing Care Delivery Systems
47
2
Planning for Organizational Function
49
3
The Informal Organization
52
4
Organizational Climate
56
2
Using Your Knowledge of the Organization
58
6
Managing Resources Responsibly
64
27
The History of Health Care Financing
66
1
Understanding the Costs of Health Care
67
2
Sources of Health Care Funding
69
1
Understanding Budgeting Within a Business
70
8
Cost Awareness
78
4
The Nurse's Role in Cost Containment
82
4
Legal and Ethical Aspects of Cost Containment
86
5
Understanding and Using Power
91
20
Defining Power
92
1
Measuring Power
93
1
Power and Nursing
94
1
Types of Power
95
4
Resources for Developing Power
99
3
Empowering Yourself
102
2
Empowering Others
104
1
Using Power
105
1
Consequences of Using Power
106
1
Political Power
106
5
2 Developing Management Skills
111
138
Using Decision Making for Quality Care
113
26
Decision Making in Nursing
114
1
Decision Making Versus Problem Solving
115
1
Terms Relevant to Decision Making
116
1
The Decision-Making Process
117
1
Steps in the Decision-Making Process
118
6
Formal Approaches to Decision Making
124
4
Participative (Group) Decision Making
128
4
Characteristics of the Effective Decision Maker
132
1
Ethical Decision Making
132
3
General Guidelines for Decision Making
135
4
Organizing Care Effectively
139
26
General Principles of Time Management
140
11
Organizing Personal Care Delivery
151
4
Organizing a Group for Providing Care
155
5
Organizing Within the Multidisciplinary Team
160
1
Assisting a Family to Organize Care in the Home
161
4
Providing Feedback and Evaluation
165
29
Reviewing the Communication Process
167
3
Providing Feedback
170
2
Formal Performance Appraisal
172
7
Types of Performance Evaluation Tools
179
2
Appraisal Methods Designed to Avoid Rater Bias
181
1
The Evaluation Interview
182
3
Progressive Discipline
185
9
Maintaining Competence Through Staff Education
194
25
The Importance of Maintaining Competence
195
1
The Staff Nurse's Role in Life-Long Learning
196
1
Promoting Staff Learning
197
2
A Systematic Approach to Teaching Staff
199
12
Problems in Teaching Staff
211
8
Motivating Yourself and Others
219
30
Theories of Motivation
221
6
Self-Motivation
227
8
Motivating Others
235
14
3 Facilitating Cooperation and Collaboration
249
115
Evaluating and Improving Patient Care
251
22
Evaluation Based on Goals and Objectives
252
8
Quality Assurance
260
5
The Quality Improvement Movement
265
4
Evaluating Nursing Care That You Manage
269
4
Meeting Change Confidently
273
20
Defining Change
275
1
Understanding Theories of Change
276
2
Applying Theories of Change
278
1
Identifying Factors Influencing Change
279
3
Enabling Change
282
4
Sustaining the Change
286
1
Being an Effective Participant in Change
287
2
Moving Toward Change
289
4
Meeting and Managing Conflict
293
23
Conflict Defined
294
1
Early Views of Conflict in Organizations
295
1
Present-Day Views of Conflict
295
1
Types and Causes of Conflict
296
3
The Positive Aspects of Conflict
299
2
Personal Approaches to Conflict Resolution
301
5
Personal Styles and Conflict Resolution
306
1
Outcomes of Conflict
307
1
Methods of Reaching a Decision Within a Group
307
1
The Steps in Conflict Resolution for a Group
308
3
Guidelines for Dealing with a Conflict Situation
311
5
Becoming an Effective Advocate
316
23
Historical Background of Advocacy
317
1
Definitions of Advocacy
318
1
Purpose and Goals of Advocacy
319
2
Reasons for Nurses to Be Client Advocates
321
1
Prerequisites to Effective Advocacy
321
1
Assessing the Need for Advocacy
322
2
Determining Specific Objectives of Advocacy
324
1
Nursing Actions to Achieve the Goals of Advocacy
325
8
Constraints on the Advocacy Role
333
1
Supports for the Advocacy Role
333
1
Becoming an Advocate for Other Staff Members
334
5
Understanding and Using Research Findings
339
25
The Scientific Method and the Research Process
341
1
Understanding Research Terminology and Process
342
7
Types of Research
349
4
Legal and Ethical Considerations
353
1
Participating in Research
354
4
Reading Research Reports: A Guide
358
6
Index
364