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Tables of Contents for Nonverbal Communication in Everyday Life
Chapter/Section Title
Page #
Page Count
Preface
ix
PART ONE FOUNDATIONS
1
102
The Nature of Nonverbal Communication: A Communication Code Perspective
3
30
Introduction
4
1
When Does Communication Occur?
4
15
The Communication Behavior Perspective
5
4
The Communication Process Perspective
9
3
The Communication Code Perspective
12
7
When Is Communication Nonverbal?
19
9
Communicating with Words
20
3
Communicating Without Words
23
3
Downplaying the Difference: Alternative Viewpoints
26
2
The Basic Nonverbal Signaling Systems
28
3
The Human Body: Signaling Multiple Identities
29
1
Space, Gaze, and Touch: An Approach-Avoidance Signaling System
29
1
Facial Expression and the Communication of Emotion
30
1
Voice and Gesture: Speaking and Replacing Speech
30
1
Summary
31
1
Key Terms
32
1
The Functions of Nonverbal Communication: Human--Animal Connections
33
33
Introduction
34
1
The Identification Function
35
7
Animal Signals
35
3
Human Signals
38
4
The Relationship Function
42
12
Animal Signals
42
8
Human Signals
50
4
The Emotion Function
54
7
Animal Signals
54
4
Human Signals
58
3
The Delivery Function
61
3
Animal Signals
61
1
Human Signals
62
2
Summary
64
1
Key Terms
65
1
The Development of Nonverbal Communication: Acquiring Everyday Skills
66
37
Introduction
67
1
Nonverbal Communication Skills
67
9
Sending Skills
68
4
Receiving Skills
72
4
The Development of Nonverbal Communication Skills
76
16
The Development of Simple Encoding and Decoding Skills
76
11
The Development of Complex Encoding and Decoding Skills
87
5
Individual Differences in Nonverbal Communication Skills
92
6
General Competence
92
1
The Female Advantage
93
2
Age Makes a Difference
95
1
A Personality Profile
96
1
Interpersonal Successes and Failures
96
1
From Different Environments
97
1
Education and Training
98
2
Summary
100
1
Key Terms
100
3
PART TWO CODES AND FUNCTIONS
103
140
The Human Body: Signaling Multiple Identities
105
29
Introduction
106
1
Communication Codes
106
8
Intrinsic Codes
107
2
Iconic Codes
109
1
Arbitrary Codes
110
4
Communication Functions
114
18
Identification: The Primary Function
115
16
Secondary Functions
131
1
Summary
132
1
Key Terms
133
1
Space, Gaze, and Touch: An Approach--Avoidance Signaling System
134
34
Introduction
135
1
Communication Codes
136
8
Intrinsic Codes
139
1
Iconic Codes
140
1
Arbitrary Codes
141
3
Communication Functions
144
21
Establishing Relationships: The Primary Function
146
11
Identification: A Significant Secondary Function
157
7
Other Secondary Functions
164
1
Summary
165
1
Key Terms
166
2
Facial Expression: Communicating Emotions
168
36
Introduction
169
1
Communication Codes
169
6
Intrinsic Codes
170
3
Iconic Codes
173
1
Arbitrary Codes
174
1
Communication Functions
175
26
Communicating Emotion: The Primary Function
175
17
Secondary Functions
192
9
Summary
201
1
Key Terms
202
2
Voice and Gesture: Speaking and Replacing Speech
204
39
Introduction
205
1
Communication Codes
205
8
Intrinsic Codes
207
2
Iconic Codes
209
1
Arbitrary Codes
210
3
Communication Functions
213
28
Delivering Verbal Messages: The Primary Function
214
8
Identification
222
10
Communicating Emotion
232
3
Establishing Relationships
235
6
Summary
241
1
Key Terms
242
1
PART THREE APPLICATIONS
243
134
Nonverbal Communication in Everyday Encounters
245
35
Introduction
246
1
Casual Encounters: Building Conversational Rapport
246
17
Approach--Avoidance Signals
247
8
Interpersonal Coordination
255
8
Helpful Encounters: Obtaining Compliance
263
8
Nonverbal Communication Makes a Difference
264
5
Why Nonverbal Communication Makes a Difference
269
2
Deceptive Encounters: Catching Liars
271
7
Nonverbal Signals of Deception
272
4
Comparing Liars and Truth Tellers
276
1
Catching Liars
277
1
Summary
278
1
Key Terms
279
1
Nonverbal Communication in Intimate Encounters
280
37
Introduction
281
1
Relational Intimacy and Nonverbal Communication
282
10
Intimate Nonverbal Communication
282
6
Relationship Trajectories
288
4
Nonverbal Communication in Intimate Encounters
292
23
Romantic Encounters: Attracting a Potential Partner
292
10
Confrontational Encounters: Managing Relational Conflict
302
7
Comforting Encounters: Providing Emotional Support
309
6
Summary
315
1
Key Terms
316
1
Nonverbal Communication in Workplace Encounters
317
34
Introduction
318
1
Superior--Subordinate Encounters: Communicating Status
318
21
Status Reminders: The Nonverbal Dimension
318
8
Nonverbal Displays of Status: Mishaps and Misunderstandings
326
13
Task-Oriented Encounters: Getting the Job Done
339
11
Self-Fulfilling Prophecies: Expectancy Effects in the Work place
339
2
Successful Nonverbal Communication in Task-Oriented Encounters
341
9
Summary
350
1
Key Terms
350
1
Nonverbal Communication in Mediated Encounters
351
26
Introduction
352
1
Informative Encounters: Staying Connected
352
9
Television News
352
3
Interactive Uses of Media
355
6
Persuasive Encounters: Resisting Influence
361
7
The Impact of Nonverbal Communication
361
6
Explaining the Impact of Nonverbal Communication
367
1
Entertaining Encounters: Absorbing Popular Culture
368
6
Getting a New Look: Media Portrayals of Physical Attractiveness
370
2
Relating to Others: Media Portrayals of Nonverbal Interaction
372
2
Summary
374
1
Key Terms
375
2
References
377
39
Index
416