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Tables of Contents for Writing for Business Audiences
Chapter/Section Title
Page #
Page Count
UNIT I Laying Communication Foundations
1
20
Facing Today's Communication Challenges
2
19
UNIT II Developing Writing Skills
21
46
Writing for Business Audiences
22
16
Improving Writing Techniques
38
18
Revising and Proofreading Business Messages
56
11
UNIT III Routine Business Messages
67
38
Memorandums and E-Mail
68
20
Routine Letters
88
17
UNIT IV Negative, Persuasive, and Special Messages
105
52
Negative Messages
106
18
Letters and Memos That Persuade
124
18
Goodwill and Special Messages
142
15
UNIT V Reporting Data
157
78
Informal Reports
158
22
Proposals and Formal Reports
180
32
Oral Presentations, Meetings, and Telephone Communication
212
23
UNIT VI Communicating for Employment
235
55
The Job Search, Resumes, and Cover Letters
236
34
Employment Interviewing and Follow-Up Messages
270
20
Appendix A: Reference Guide to Document Formats
290
14
Appendix B: Proofreading Marks
304
1
Appendix C: Documentation Formats
305
4
Grammar/Mechanics Handbook
309
48
Key To Grammar/Mechanics Diagnostic Test
357
1
Key To Grammar/Mechanics Checkups
358
2
Endnotes
360
4
Index
364