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Tables of Contents for Costing Human Resources
Chapter/Section Title
Page #
Page Count
The Costs and Benefits of Human Resources
1
20
Human Resource Accounting
2
5
Costing Employee Behaviors
7
1
Intellectual Capital
8
8
Plan of the Book
16
1
Exercises
17
1
References
17
2
Endnote
19
2
PART I Costing Employee Turnover, Absenteeism, and Human Resource Mismanagement
21
86
The High Cost of Employee Turnover
23
36
Identifying and Measuring Turnover Costs
26
16
Monitoring and Managing Turnover
42
4
Dealing with Employee Turnover
46
5
Exercises
51
4
References
55
2
Endnote
57
2
The Hidden Costs of Absenteeism and Sick Leave
59
24
Estimating Absenteeism Costs
61
8
Interpreting Absenteeism Costs
69
2
Managing Absenteeism and Sick-Leave Abuse
71
6
Exercises
77
2
References
79
1
Endnotes
80
3
The High Cost of Mismanaging Human Resources
83
24
Costs of Investigation and Litigation in Single-Plaintiff Cases and Complex Class Action Cases
85
10
Economic Gains and Losses Associated with the Effective and Ineffective Management of Diversity
95
7
Exercises
102
3
References
105
2
PART II Costing EAPs and Worksite Health-Promotion Programs, Attitudes, and Work-Life Programs
107
80
Costing the Effects of Employee Assistance and Worksite Health-Promotion Programs
109
30
EAPs-Prevalence, Attributes, Costs, and General Benefits
110
2
Difficulties in Evaluating EAPs
112
1
Expressing an EAP's Economic Returns
113
6
Costing the Effects of Worksite Health-Promotion Programs
119
5
Difficulties in Evaluating WHP Programs
124
4
Data Needed to Evaluate a WHP Program
128
1
Company-Level Evaluations of WHP Programs
129
3
Future of Employee Assistance and WHP Programs
132
1
Exercises
133
1
References
134
5
The Financial Impact of Employee Attitudes
139
24
Linking Attitudes to Behavior
140
1
Measuring the Costs of HR Development Programs
141
2
Early Attempts to Estimate the Financial Impact of Attitudes
143
1
The Unit-Cost Approach
144
1
The Behavior-Costing Approach
145
13
A Final Word on Attitude Valuation
158
1
Exercises
158
1
References
159
 
Endnotes
61
102
The Strategic and Financial Effects of Work-Life Programs
163
24
Work--Life Programs: What Are They?
166
1
Strategic Implications of Work-Life Programs
167
2
Work--Life Programs and Organizational Control Systems
169
1
Work--Life Programs and Professional Employees
170
1
Who Adopts Work--Life Programs?
171
1
The Business Case for Work-Life Programs
172
8
Why the Gap Between Research and Practice?
180
1
Implementing a Strategic Approach to Work-Life Programs
181
1
Exercises
182
1
References
183
3
Endonote
186
1
PART III HR Programs: A Return-on-Investment Perspective
187
152
Utility: The Concept and Its Measurement
189
30
Overview
190
2
Utility Models
192
17
Appropriate Applications of Each Model
209
5
Exercises
214
1
References
215
2
Endnotes
217
2
Estimating the Economic Value of Job Performance
219
34
Cost-Accounting Approach
220
5
The 40 Percent Rule
225
1
Global Estimation of the Dollar Value of Job Performance
226
6
The Cascio-Ramos Estimate of Performance in Dollars
232
8
System Effectiveness Technique
240
1
Superior Equivalents Technique
241
2
Estimating Economic Value of Job Performance in the Raju et al. Model
243
2
Comparative Research
245
1
Exercises
246
2
References
248
2
Endnotes
250
3
Valid Selection Procedures Can Pay Off
253
32
Utility of a Selection Test for Radial Drill Operators
254
3
Utility of a Selection Test for Computer Programmers
257
12
Utilities of Competing Predictors That Differ in Adverse Impact
269
10
Exercises
279
1
References
280
3
Endnotes
283
2
Estimating the Costs and Benefits of Human Resource Development Programs
285
30
Determining Off-Site Meeting Costs
286
4
The Value of Structured Versus Unstructured Training in Basic Skills
290
9
Estimating the Costs and Benefits of Proposed or Ongoing HRD Programs
299
11
Exercises
310
1
References
311
2
Endnote
313
2
Linking Effective Human Resources Management to Profits
315
24
The Case for Human Resources Management as a Profit Contributor
316
2
Strategic Human Resource Management
318
3
Competitive Strategy
321
5
Conclusion
326
1
Exercises
327
1
References
328
3
Appendix A
The Taylor-Russell Tables
331
8
Appendix B
The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device
339
1
Using the Table
339
 
Index
351