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Tables of Contents for Human Resource Management
Chapter/Section Title
Page #
Page Count
Preface
vii
 
CHAPTER ONE Strategic Human Resource Management and Planning
1
18
HR Management and Competitive Advantage
1
2
The Current Environment of HR Management
3
4
HR Management Activities
7
2
Organizing the HR Unit
9
2
Organizational Strategy and HR Planning
11
2
Internal Analysis of Jobs and People
13
1
Forecasting
14
1
Managing a Human Resource Surplus
15
1
Evaluating HR Planning
16
1
HR Management as a Career Field
17
2
CHAPTER TWO Organizational Success and HR Management Effectiveness
19
19
The Psychological Contract
20
1
Individuals and Jobs
21
3
Job Satisfaction and Organizational Commitment
24
1
Absenteeism
25
1
Turnover
26
1
Organizational Productivity, Quality, and Service
27
3
HR Management Effectiveness
30
3
Assessing HR Effectiveness
33
5
CHAPTER THREE Equal Employment
38
19
Diversity
38
3
Equal Employment Opportunity
41
1
Affirmative Action
42
1
Interpretations of EEO Laws and Regulations
42
2
Civil Rights Acts of 1964 and 1991
44
1
Enforcement Agencies
45
1
Uniform Guidelines on Employee Selection Procedures
45
2
Validity and Equal Employment
47
1
Sex Discrimination
48
2
Age Discrimination
50
1
Americans with Disabilities Act (ADA)
51
2
Other Bases of Discrimination
53
1
EEO Compliance
54
1
Affirmative Action Plans (AAPs)
55
2
CHAPTER FOUR Job Analysis
57
13
Nature of Job Analysis
57
2
Legal Aspects of Job Analysis
59
1
Job Analysis and Other HR Activities
60
2
Job Analysis Methods
62
2
The Job Analysis Process
64
2
Job Descriptions and Job Specifications
66
4
CHAPTER FIVE Staffing
70
14
Strategic Approach to Recruiting
70
3
The Recruiting Process
73
3
Nature of Selection
76
1
The Selection Process
77
7
CHAPTER SIX Training and Development
84
14
Orientation: A Special Kind of Training
85
2
Nature of Training
87
2
The Psychology of Learning
89
1
Human Resource Development
90
4
Careers
94
4
CHAPTER SEVEN Appraising Performance
98
13
Monitoring and Measuring Performance
99
1
Performance Appraisal
100
2
Who Conducts Appraisal?
102
2
Methods for Appraising Performance
104
3
Rater Errors
107
1
The Appraisal Feedback Interview
108
1
Performance Appraisals and the Law
109
2
CHAPTER EIGHT Compensation
111
17
Basic Compensation Considerations
111
1
Strategic Compensation
112
2
Compensation Strategies and Objectives
114
1
Legal Constraints on Pay Systems
115
4
Wage and Salary Administration
119
1
Development of a Base Pay System
120
4
Individual Pay
124
1
Executive Compensation
125
3
CHAPTER NINE Incentives and Benefits
128
14
Incentives
128
2
Individual Incentives
130
1
Team-Based Incentives
131
1
Organizational Incentives
132
1
Benefits
133
2
Health-Care Benefits
135
1
Retirement Benefits
136
1
Other Benefits
137
1
Time-Off Benefits
138
1
Benefits Administration
139
3
CHAPTER TEN Employee Relations
142
16
Occupational Safety and Health
142
3
Safety Management
145
3
Health
148
2
Security
150
1
Employee Rights
151
2
HR Policies, Procedures, and Rules
153
2
Employee Discipline
155
3
CHAPTER ELEVEN Union-Management Relations
158
12
Nature of Union-Management Relations
158
2
The "National Labor Code"
160
2
The Unionization Process
162
1
Nature of Collective Bargaining
163
2
Process of Collective Bargaining
165
2
Grievance Management
167
1
Grievance Procedures
168
2
CHAPTER TWELVE Global HR Management
170
10
Global Factors Influencing HR Management
170
2
Types of Global Organizations
172
1
International Staffing and Selection
173
2
International Training and Development
175
1
International Compensation
176
1
Global Employee and Labor Relations
177
3
Appendix A Current Literature in HR Management
180
3
Appendix B Important Organizations in HR Management
183
4
Appendix C Guidelines to Lawful and Unlawful Preemployment Inquiries
187
3
Appendix D HRCI Certification and Content Outline of the HR Body of Knowledge
190
7
Glossary
197
8
Index
205