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Tables of Contents for The Complete Speaker
Chapter/Section Title
Page #
Page Count
Preface
PART I SPEAKING WITH OTHERS
Public Speaking and You
3
26
Speaking: Common Misconceptions
4
6
Inventory of Public Speaking
4
6
Speaking Excellence Public Speaking Today
10
1
Who Is Speaking
11
1
Things to Learn About Speaking Well
11
9
Speaking Excellence Secrets from a Speaking Consultant: How to be a Super Speaker
20
6
What You Now Know
26
1
What to Do to Learn More
26
3
The Process of Public Speaking: An Overview
29
22
The Process of Public Speaking
30
10
The Speaking
32
1
The Message
33
4
The Delivery
37
1
The Listeners
38
1
Feedback
39
1
Situation
40
1
Reducing Speaking Anxiety
40
5
Finding Your Own Speaking Style
45
1
Speaking Excellence The Veep's ``Kentucky Windage''
46
5
What You Now Know
47
1
What to Do to Learn More
48
1
Discussion Questions
49
2
PART II PLANNING, PREPARING, AND PRRESENTING
51
128
Selecting A Topic and a Purpose
53
18
Selecting a Speaking Topic
54
1
Speaking About Things That Interest You
54
2
Speaking Excellence Speak about Yourself
56
1
Speak About Things That Interest the Audience: Audience Analysis
57
2
Consider the Occasion
59
2
General Purpose of Your Topic
61
3
Informative Speaking
62
1
Persuasive Speaking
63
1
Entertainment Speaking
64
1
Specific Purpose of Your Topic
64
2
Learning From Other Speakers
66
1
What You Now Know
66
1
What to Do to Learn More
67
4
Supporting and Illustrating Your Ideas
71
36
Making Yourself a More Believable Speaker
72
2
Finding Information About Your Ideas
74
3
Interviewing and Surveying
74
2
Structured Observations
76
1
Experimental Manipulation
76
1
The Library
77
1
Recording Your Information
77
2
Using Verbal Supportive materials That Prove Your Point
79
8
Reasoning
80
1
Testimony
81
1
Quantifying and Using Statistics
82
2
Factual Examples
84
1
Hypothetical Examples
84
1
Personal Experience
85
1
Analogy
86
1
Visual Aids Create Impact in Supporting or Illustrating
87
15
Types of Visual Aids and Visual-Aid Equipment
89
6
Guidelines to Visual Aid Design and Use
95
1
Design Features of Visual Aids
96
4
Practice with Your Visuals Prior to Your Presentation
100
2
What You Now Know
102
2
What to Do to Learn More
104
3
Organizing Your Speech Information
107
32
Proper Organization Leads to Better Understanding
108
2
Types of Organization
110
4
Conversational Organization
110
1
One-Point Organization
110
1
Ho Hum! Organization
111
3
Speaking Excellence Learn How To Defend Yourself
114
1
Introduction, Body, and Conclusion Organization (IBC)
115
1
The Body of the Speech
116
5
Chronological or Time Sequence
117
1
Space or Geographical Sequence
118
1
Topical Sequence
118
1
Causal Sequence
119
2
The Introduction
121
4
Reference to the Audience, Occasion, or Purpose of the Gathering
122
1
Direct Reference to the Topic
122
1
Rhetorical Questions
123
1
Humor, Stories, and Quotations
124
1
Speaking Excellence Bastile Day in the Oil Patch: When Passion Guides Energy Policy
125
1
Speaking Excellence The Dynamic Teacher: Six Characteristics That Bring Energy, Vigor, and Force into the Classroom
126
2
Speaking Excellence Citizen Responsibility: Building an American Renaissance
128
1
The Conclusion
129
1
Speaking Excellence The Risk of Being Different: Stretch Yourself
129
1
Speaking Excellence Hearing What We Ought to Hear: The Responsibility
130
1
Speaking Excellence The Future of Gambling: You Can Bet On It
131
2
Transitions
133
1
Bringing It All Together
134
2
Final Check
135
1
What You Now Know
136
1
What to Do to Learn More
136
3
Delivering Your Ideas
139
40
Delivery: Focusing Your Energy
140
2
Four Types of Delivery
142
6
Manuscript Delivery
142
1
Memorized Delivery
143
1
Impromptu Delivery
144
1
Extemporaneous Delivery
144
2
Characteristics of Good and Bad Delivery
146
2
Voice
148
1
Speaking Excellence The Beauty Asset You Never Knew You Could Have
149
9
Articulation
154
1
Pronounciation
155
1
Voice Qualities
155
1
Vocal Qualifiers
155
1
Pauses and Timing
156
2
Distracting Vocalizations
158
1
Language---A Delivery Perspective
158
5
The Difference Between Conversing and Public Speaking
159
4
Speaking Excellence ``You better watch your mouth!''
Nonverbal Aspects of Delivery
163
12
The Importance of Nonverbal Communication
164
2
The Difficulty in Studying Nonverbal Communication
166
1
Managing and Monitoring Our Nonverbal Communication as a Speaker
167
7
Why Rehearse?
174
1
What You Now Know
175
1
What to Do to Learn More
175
4
PART III SPEAKING WITH A PURPOSE
179
150
Informative Speaking
181
26
Accurately Informing Others Is A Challenge
182
1
The Informative Speech
183
3
How to Inform
186
2
In Organizations
186
1
Outside of Organizations
187
1
Three Steps for Preparing an Informative Speech
188
6
Gathering Essential Information
188
2
Organizing the Informative Speech
190
4
Mastering Your Presentation
194
1
Types of Informative Speaking
194
7
Giving Instructions
195
1
Giving Demonstrations
196
2
Descriptive Speeches
198
3
Final Tips for Informing Others
201
2
What You Now Know
203
1
What to Do to Learn More
204
3
Persuasive Speaking
207
32
Persuading Others: Communicating to Get Results
208
1
The Challenge of Persuasive Communication
209
1
Persuasive Purpose
210
1
Persuasion and the Audience
211
1
Approaches to Persuasion
212
6
The Logical Approach
213
1
The Psychological or Emotional Approach
213
2
The Credibility Approach
215
3
The Ethics of Persuasion
218
1
Organizing the Persuasive Speech
218
1
The Motivating Process
219
7
Speaking Excellence The Motivating Process
226
8
What You Now Know
234
1
What to Do to Learn More
235
4
Special Speaking Occasions
239
18
Ceremony, Preciseness, and Tact are Essential
240
1
Introductions
240
3
The Purpose
241
1
The System
241
1
Special Concerns
242
1
Presentations
243
1
The Purpose
243
1
The System
243
1
Special Concerns
244
1
Acceptances
244
4
The Purpose
244
1
The System
244
1
Special Concerns
245
3
Welcomes
248
1
The Purpose
248
1
The System
248
1
Special Concerns
248
1
Tributes
249
2
The Purpose
250
1
The System
250
1
Special Concerns
250
1
Nominations
251
2
The Purpose
251
1
The System
251
1
Special Concerns
252
1
Some General Considerations
253
1
What You Now Know
253
1
What to Do to Learn More
254
3
Speaking in Small Groups and Conferences
257
28
Groups Are Important In Our Lives
258
1
Group Discussion Versus Group Presentation
259
1
The Nature of Groups
259
3
Group Assets
259
2
Group Size
261
1
Group Accomplishment and Enjoyment
261
1
Leading a Discussion
262
3
help Prepare the Participants
263
1
Start the Discussion
263
1
Direct the Discussion
263
2
Participating in a Discussion
265
1
Discussion Patterns
265
4
Problem Solving Patterns
267
2
Speaking Excellence Groupthink
269
4
Large Group Meetings
273
1
Speaking Excellence There's a Place for Large Group Meetings
273
3
Evaluating Group Discussions
276
5
What You Now Know
281
1
What to Do to Learn More
282
3
Listening Effectively
285
20
Developing the Ability to Listen Effectively
286
5
How Effective Are You as a Listener?
286
5
Listening and Retaining
291
7
Suggestions for Becoming an Effective Listener
292
6
What You Now Know
298
1
What to Do to Learn More
299
6
Responding to Questions and Comments
305
16
The Response is as Important as the Speech
306
1
Controlling Speaker-Listener Interchanges
306
2
Planning Speaker-Listener Interchanges
308
1
General Guidelines for Handling Question-And-Answer Periods
309
2
Handling Unplanned Interruptions
311
4
Encouraging the Audience to Participate
315
2
What You Now Know
317
1
What to Do to Learn More
317
4
The End
321
8
In Conclusion
332
 
Speaking Excellence The Speaker and the Ghost: The Speaker Is the Speech
324
5
APPENDIX A SAMPLE INFORMATIVE AND PERSUASIVE SPEECHES
329
21
Speaking Excellence Diamonds of Hope The Value of Our Person
330
 
Speaking Excellence Cessation of Hostilities: The Challenge of Securing Peace
322
12
Speaking Excellence Speechwriting: The Profession and the Practice
334
6
Speaking Excellence Minotaurs and Mentors: The Force that Binds Us Together
340
4
Speaking Excellence The Right Way: A Matter of Principle
344
6
Speaking Excellence A Walk on the Demand Side: The Drug Train
350