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Tables of Contents for Management and Supervision in Law Enforcement
Chapter/Section Title
Page #
Page Count
Foreword
v
About the Authors and Acknowledgments
xvii
List of Abbreviations and Acronyms
xviii
How to Use This Book
xix
SECTION ONE Management and Supervision: An Overview
1
104
The Law Enforcement Organization
3
34
The Role of the Manager in Law Enforcement
37
36
The Manager and Leadership
73
32
SECTION TWO Basic Management/Personal Skills
105
198
Communication: A Critical Management Skill
107
43
Problem Solving and Decision Making
150
37
Time Management: Minute by Minute
187
34
Budgeting and Managing Costs Creatively
221
37
Hiring Personnel and Dealing with Unions
258
45
SECTION THREE Managers and the Skills of Others
303
134
Managers as Developers
305
41
Training and Beyond
346
60
Motivation: Theory and Practice
406
31
SECTION FOUR Managing Problems
437
166
Morale: Fostering a "Can Do" Approach
439
28
Discipline and Problem Behaviors
467
38
Complaints and Grievances
505
24
Conflict---It's Inevitable
529
35
Stress
564
39
SECTION FIVE Getting the Job Done ... Through Others
603
2
Deploying Law Enforcement Resources
605
46
Law Enforcement Productivity
651
27
Performance Appraisals and Evaluation
678
62
Managing for the Future
740
Appendixes
A-1
Glossary
GL-1
Author Index
IN-1
Subject Index
IN-7