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Tables of Contents for Competing by Design
Chapter/Section Title
Page #
Page Count
1 A Blueprint for Change How organizational architectures--the creative configuration of strategy, structure, work, people, and culture--provide managers with the tools to create true competitive advantage
3
18
2 Mapping the Organizational Terrain, A conceptual model for understanding how organizations work and how essential it is to design the proper "fit" among all of the components
21
22
3 The Principles of Design, The basic terms and concepts used in designing organizations
43
16
4 The Crucial Design Issues, Focusing on the modern organization as a mechanism for processing information and exploring the ways in which design affects the flow of information and work
59
12
5 Choosing a Basic Structure--Strategic Groups, The first set of crucial decisions that will create the framework for the rest of the organization design--selecting grouping patterns to match strategic objectives
71
18
6 Coordinating Work--Strategic Linking Designing formal "linkages"--systems, processes, teams, and individual roles for coordinating work throughout the organization
89
28
7 Designing at the Enterprise Level, Leveraging competitive strength through creative internal designs and external strategic alliances
117
22
8 Designing at the Operational Level, Working from the ground up--the advantages and disadvantages of process reengineering and the design and function of High-Performance Work Systems
139
22
9 A Process for Design, Critical steps in the strategic design process: what decisions to make and who should make them
161
20
10 Implementing New Designs, Understanding the crucial importance of implementation; the key role of organizational culture in any design effort
181
24
11 Knowing When to Redesign, In a turbulent competitive environment, the only thing that's certain is that no organizational design will last forever
205
20
12 The Lessons of Design, Ten essential themes to guide managers through the design process
225
10
Index
235