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Tables of Contents for The Strategy Process
Chapter/Section Title
Page #
Page Count
Introduction
ix
SECTION ONE STRATEGY
3
328
1. The Strategy Concept
3
19
Strategies for Change
5
8
James Brian Quinn
Five Ps for Strategy
13
9
Henry Mintzberg
2. The Strategist
22
27
The Manager's Job
23
18
Henry Mintzberg
Strategic Intent
41
8
Gary Hamel
C.K. Prahalad
3. Strategy Formulation
49
52
The Concept of Corporate Strategy
51
9
Kenneth R. Andrews
How Competitive Forces Shape Strategy
60
9
Michael E. Porter
A Guide to Strategic Positioning
69
13
Henry Mintzberg
The Core Competence of the Corporation
82
9
C.K. Prahalad
Gary Hamel
Evaluating Business Strategy
91
10
Richard P. Rumelt
4. Strategy Formation
101
30
Logical Incrementalism: Managing Strategy Formation
103
7
James Brian Quinn
John Voyer
Crafting Strategy
110
11
Henry Mintzberg
The Honda Effect
121
10
Richard T. Pascale
SECTION ONE CASES
131
200
Robin Hood
131
2
The European Truck Industry in 1990
133
18
DAF in 1991
151
14
Note on the Spanish Banking Industry
165
15
BSN Groupe -- Europe 1992
180
53
Benetton S.p.A.
233
20
Canon: Competing on Capabilities
253
21
IBM (A): the System/360 Decision
274
19
The Honda Motor Company
293
22
Sony in Poland
315
16
SECTION TWO ORGANIZATION
331
246
5. Dealing with Structure and Systems
331
28
The Structuring of Organizations
332
21
Henry Mintzberg
Collaborating to Compete
353
6
Joel Bleeke
David Ernst
6. Dealing with Culture and Power
359
47
Ideology and the Missionary Organization
361
7
Henry Mintzberg
Matrix Management: Not a Structure, a Frame of Mind
368
9
Christopher A. Bartlett
Sumantra Ghoshal
Politics and the Political Organization
377
6
Henry Mintzberg
Competitive Manoeuvring
383
4
Bruce Henderson
Who Should Control the Corporation
387
19
Henry Mintzberg
SECTION TWO CASES
406
171
The Philips Group 1987
406
18
Matsushita Electric Industrial Co. Ltd (MEI)
424
23
The Body Shop International
447
20
ISS-International Service Systems A/S
467
31
Polaroid Corporation
498
24
Should Banco Popular be Canonized?
522
28
Kao Corporation
550
27
SECTION THREE CONTEXT
577
428
7. Managerial Styles
577
26
Artists, Craftsmen and Technocrats
578
7
Patricia Pitcher
The Leader's New Work: Building Learning Organizations
585
11
Peter M. Senge
Middle Managers to `Do Things Right'
596
7
Leonard R. Sayles
8. The Entrepreneurial Context
603
17
The Entrepreneurial Organization
606
10
Henry Mintzberg
Competitive Strategy in Emerging Industries
616
4
Michael E. Porter
9. The Mature Context
620
24
The Machine Organization
621
17
Henry Mintzberg
The Transition to Industry Maturity
638
6
Michael E. Porter
10. The Diversified Context
644
37
The Diversified Organization
646
13
Henry Mintzberg
The Product Portfolio
659
2
Bruce D. Henderson
Managing Large Groups in the East and West
661
8
Philippe Lasserre
From Competitive Advantage to Corporate Strategy
669
12
Michael E. Porter
11. The Professional Context
681
25
The Professional Organization
682
14
Henry Mintzberg
Balancing the Professional Service Firm
696
10
David H. Maister
12. The Innovation Context
706
31
The Innovative Organization
707
17
Henry Mintzberg
Managing Innovation: Controlled Chaos
724
13
James Brian Quinn
13. The International Context
737
20
Global Strategy ... in a World of Nations?
738
11
George S. Yip
Managing across Borders: New Organizational Responses
749
8
Christopher A. Bartlett
Sumantra Ghoshal
14. The Context of Change
757
31
Beyond Configuration: Forces and Forms in Effective Organizations
759
17
Henry Mintzberg
The Crescendo Model of Rejuvenation
776
12
Charles Baden-Fuller
John M. Stopford
SECTION THREE CASES
788
217
Cartier: A Legend of Luxury
788
20
Richardson Sheffield
808
16
Saatchi and Saatchi PLC
824
25
Andersen Consulting (Europe)
849
27
S.A. Chupa Chups
876
22
Electrolux: The Acquisition and Integration of Zanussi
898
23
Scandinavian Airlines System (SAS) in 1988
921
22
British Telecommunications plc: The Transformation of a State-owned Monopoly
943
37
Lufthansa: The Challenge of Globalization
980
25
Case Notes
1005
4
Bibliography for Readings
1009
6
Name Index
1015
4
Subject Index
1019