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Tables of Contents for Strategies for Creative Problem Solving
Chapter/Section Title
Page #
Page Count
PREFACE
vii
 
CHAPTER 1 Problem-Solving Strategies-Why Bother?
1
10
1.1 What's the Real Problem?
1
4
1.2 Right Problem/Wrong Solution
5
3
Summary
8
1
References
8
1
Further Reading
9
1
Exercises
9
2
CHAPTER 2 Getting Started
11
18
2.1 Getting in the Right Frame of Mind
11
2
2.2 Taking Risks
13
2
2.3 Looking for Paradigm Shifts
15
1
2.4 Having a Vision
16
1
2.5 Using A Heuristic
17
2
2.6 Fostering Creativity
19
1
2.7 Interacting Creatively
20
1
2.8 Working Together in Teams
21
2
Closure
23
1
Summary
24
1
References
24
1
Further Reading
24
1
Exercises
25
4
CHAPTER 3 Problem Definition
29
32
3.1 The First Four Steps
29
5
3.2 Defining The Real Problem
34
16
3.2A Finding Out Where the Problem Came From
34
4
3.2B Exploring the Problem
38
3
3.2C Using the Present State/Desired State Technique
41
1
3.2D The Duncker Diagram
42
4
3.2E Using the Statement-Restatement Technique
46
4
3.2F Evaluating the Problem Definition
50
1
3.3 The Next Four Steps
50
3
Summary
53
1
References
54
1
Further Reading
54
1
Exercises
54
7
CHAPTER 4 Generating Solutions
61
26
4.1 Recognizing Mental Blocks
62
3
4.2 Blockbusting
65
3
4.3 Brainstorming
68
8
4.3A Osborn's Checklist
69
1
4.3B Random Stimulation
70
1
4.3C Other People's Views
71
3
4.3D Futuring
74
2
4.4 Organizing Brainstorming Ideas: The Fishbone Diagram
76
1
4.5 Brainwriting
77
1
4.6 Analogy and Cross-Fertilization
77
2
4.7 Incubating Ideas
79
1
Closure
80
1
Summary
81
1
References
81
1
Further Reading
82
1
Exercises
82
5
CHAPTER 5 Deciding the Course of Action
87
32
5.1 Situation Analysis
88
4
5.1A Evaluation Criteria
88
3
5.1B The Pareto Analysis and Diagram
91
1
5.2 K.T. Problem Analysis and Troubleshooting
92
6
5.3 Decision Analysis
98
6
5.3A Cautions
103
1
5.3B Missing Information
104
1
5.3C Is the Decision Ethical?
104
1
5.4 Potential Problem Analysis
104
5
Summary
109
1
References
110
1
Further Reading
110
1
Exercises
110
9
CHAPTER 6 Implementing the Solution
119
32
6.1 Approval
119
1
6.2 Planning
120
7
6.2A Allocation of Time and Resources
121
1
6.2A.1 Gantt Chart
121
2
6.2B Coordination and Deployment
123
2
6.2C Critical Path
125
1
6.2D Necessary Resources
126
1
6.3 Carry Through
127
5
Revealing the Solution
128
4
6.4 Follow Up
132
1
6.5 Problem Statements That Change with Time
132
1
6.6 Experimental Projects
133
14
6.6A Do You Really Need the Experiments?
134
1
6.6B Define the Objectives of the Experiment
135
1
6.6C Choose the Responses You Want to Measure
135
1
6.6D Identify the Important Variables
135
1
6.6E Design the Experiment
136
1
Types of Errors
136
1
The Minimum Number of Experiments
137
4
6.6F Performing the Experiment: How Many Times?
141
1
6.6G Analyze the Results
141
3
6.6H Report
144
3
Closure
147
1
Summary
147
1
References
147
1
Further Reading
148
1
Exercises
148
3
CHAPTER 7 Evaluation
151
18
7.1 General Guidelines
151
4
7.2 Ethical Considerations
155
4
7.3 Safety Considerations
159
3
Summary
162
1
References
162
1
Further Reading
162
1
Exercises
162
7
CHAPTER 8 Putting It All Together
169
14
8.1 Case Study: Meet Me at the Mall
171
2
8.2 Case Study: The Silver Bullet
173
7
Closure
180
3
Appendix 1
183
1
Appendix 2
184
17
INDEX
201