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Tables of Contents for Professionalism in Health Care
Chapter/Section Title
Page #
Page Count
Preface
vii
 
Introduction
xiii
 
Chapter One Making a Commitment to Your Job
1
20
The Jobs that Require Professionalism
2
1
The Big Picture and Where You Fit In
3
2
A Strong Work Ethic
5
3
Quality of Work
8
1
Compliance
9
4
Representing Your Employer
13
1
Learning Activities
14
7
Chapter Two Personal Traits of the Health Care Professional
21
14
Character and Who You Are As a Person
22
1
Reputation
23
1
Judgment and Decision Making
24
1
Respect and Trust
25
1
Honesty
25
2
Ethics and Morals
27
2
Learning Activities
29
6
Chapter Three Working with Others
35
26
Interpersonal Relationships with Coworkers
36
3
Teamwork
39
1
Personality Preferences
40
1
Diversity
41
2
Respect
43
1
Manners
44
1
Communication Skills and Conflict Resolution
45
5
Customer Service
50
4
Learning Activities
54
7
Chapter Four Personal Skills and the Health Care Professional
61
24
Personal image
62
5
Personal Management Skills
67
11
Learning Activities
78
7
Chapter Five Career Planning and Employment
85
22
Career Planning
87
1
Assessing Occupational Preferences and Your Skills
88
1
Exploring Employment Opportunities
89
1
Setting Goals
90
1
Balancing Priorities and Career Advancement
91
1
Expecting the Unexpected
91
1
Resumes
92
1
Application Forms
93
1
Pre-Employment Assessments
94
1
Preparing for an Interview
95
1
Participating in an Interview
96
3
Learning Activities
99
8
Chapter Six The Practicum Experience
107
18
Vanessa J. Austin
The Purpose of a Practicum
108
1
The Benefits of a Practicum Experience
108
2
Preparing for Your Practicum
110
1
During Your Practicum
111
5
Ensuring Success on Your Practicum
116
2
After Your Practicum
118
1
In Summary
119
1
Learning Activities
120
5
In Summary
125
2
Glossary
127
4
Index
131