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Tables of Contents for Intangible Management
Chapter/Section Title
Page #
Page Count
Preface
xvii
 
Introduction
Intangible Standards
2
1
Decoding Intangible Standards
2
3
Core Standards
2
1
Reference Types
3
1
Definitions
3
1
Characteristics
3
1
Relationships
4
1
Subcategories
4
1
Laws
4
1
Unique Reference Positions
4
1
Intangible Qualifications
5
2
The Failings of Conventional Management
Changing Economic Systems
7
3
Knowledge Workers
9
1
Core Value Infrastructures
10
1
Why Conventional Management is Failing
10
7
Short-Term Impacts: False Projection
11
1
False Projection
12
1
Explaining the Foundations of False Projection
12
2
What False Projection Looks Like
14
1
The Declining Relevancy of Accounting Performance
15
2
Why is Intangible Value Being Ignored?
17
22
The Accounting Industry
17
2
The Problem with Accounting
19
1
Will the Accounting Industry Become Obsolete?
20
1
Accounting Measures Contractual Performance
21
1
Offer
21
1
Acceptance
21
1
Consideration
21
1
Capacity
22
1
Contractual Intent
22
1
Contract Law and Intangibles
22
1
Costs of False Projection
23
1
Long-Term Impacts: Lag +1 Analysis
23
1
Expense Types
24
1
Expense Conversion
24
1
Linking Expense Conversion with Time
25
1
Long-Term Impacts: Lag +2 Analysis
25
1
Societal Concerns with False Projection
26
2
Twenty-First-Century Value Management
28
1
Value Creation Stages in a Knowledge-Based Economy
29
1
Time-to-Market
30
1
Significant Time
30
1
Significant Unrecoverable Expenses
30
1
Unrecoverable Time
31
1
Market Penetration
31
1
Premium Pricing
31
1
Free Pricing
32
1
Penetration Pricing
32
1
Cost Pricing
32
1
Liquidation Pricing
32
1
Value-Based Pricing
32
1
Market Growth
33
1
Saturation
34
1
Price Wars
34
1
Redundancies
34
1
Reinvention
34
1
Industry Obsolescence
35
1
The Extinction Cycle
35
4
What Knowledge Managers Need to Know
Contrarian Management
39
1
What Went Wrong?
40
1
The Knowledge-Based Economy
41
2
Changing Employment Conditions
43
1
Resource Types and Economic Systems
44
1
Intangible Management
45
1
Intangible Characteristics
45
2
The Solution
47
1
Intangible Value
48
1
Understanding Intangibles
48
7
The Bottom Line
48
1
Financial Transactions and Intangible Transactions
49
1
Source Intangibles
49
2
Intangible Source Analysis
51
1
Superior Sources (IIS1001.D4O)
51
1
Inversion Sources (IIS1001.D44)
51
1
Destination Intangibles
52
1
Knowledge Assets
53
1
Information Infrastructures
54
1
Interaction Infrastructures
54
1
Making it Practical
55
2
Intangible Mapping™ Analysis
55
1
Double-Entry Intangible Accounting
56
1
Linking Intangible Transactions to Financial Performance
57
5
Contracts and the KBE
57
1
Precontractual Assessments
57
1
Practically Applying Intangible Economics
58
1
Contractual Assessments
58
1
Repeat Business
58
1
Referred Business
59
1
Postcontractual Assessments
59
1
Interpretation Distortion
60
1
Comprehensive Value
60
1
Intangible Categories
61
1
Intangibles Create Tangibles
62
1
The IIS5001 Model
62
6
Integrating IIS5001 into Current Systems
63
1
Imputs into the IIS5001 System
63
5
Intangible Operating Structures
Application of Intangible Standards
68
2
Three-Level Management
68
1
How the Three Levels Relate
69
1
Exploring Causal Relationships
69
1
Operating Structures
70
1
Tangible Operating Structures
70
1
Tangible Resources
70
1
Intangible Operating Structures
70
1
Intangible Resources
71
5
Legal Intangibles
71
1
Ownership
71
1
Represented Value
71
1
Classifying Legal Intangibles
72
1
Competitive Intangibles
73
1
Recognizing Competitive Intangibles
74
1
The Link between Competitive and Legal Intangibles
74
1
Identifying the Impact of Competitive Intangibles
75
1
Classifying Competitive Intangibles
75
1
Intangible Laws
76
5
The First Law of Intangibles
76
1
The Second Law of Intangibles
77
1
The Third Law of Intangibles
78
1
The Fourth Law of Intangibles
78
1
The Fifth Law of Intangibles
78
1
The Sixth Law of Intangibles
79
1
The Seventh Law of Intangibles
79
1
The Eighth Law of Intangibles
80
1
The Asset versus Expense Debate
Anomalies and Exception Classes
81
1
The Problems with Accounting
82
2
Form vs. Substance
82
1
The Accounting Viewpoint
83
1
Beyond Conventional Strategy
84
7
Assets and Expenses
86
1
Expenses
87
1
Why Make this Distinction?
87
1
Assets, Expenses: Why the Big Deal?
87
1
Enter Accounting and Finance
88
1
The Assets-Expenses Distinction
88
3
Uncovering Financial Health
91
1
Potential Economic Destabilization
92
1
Conclusion
93
2
Intangibles as Assets
93
1
Intangibles as Expenses
93
1
No Change
93
2
Intangible Accounting
Bookkeepers and Accountants
95
2
New Basis of Measurement
97
9
Time Transactions
97
1
Intangible Accounting
98
1
Intangible Accounting Standards
98
1
Organizations and Staffing Levels
98
1
Understanding Revenue
99
1
Linking Revenue and Time
99
1
Linking Expenses and Time
99
1
Linking Changes in Expenses to Changes in Revenue
99
1
Expense Quality
100
1
Profit Is Not a Function of Expenses
101
1
Mutal Codependence
101
1
Using Intangible Accounting Systems
102
4
Intangible Bookkeeping
Intangible Accounting Reports
106
1
Intangible T-Accounts
106
4
Tangible T-Account Types
107
1
Conventional Assets
107
1
Conventional Liabilities
108
1
Capital
108
1
Revenue
109
1
Expenses
109
1
Profit or Loss
110
1
Tangible Double-Entry Bookkeeping
110
3
Value Double Entry
110
1
Double-Entry Bookkeeping Rules
110
1
Value Management Stages
111
1
Chart of Accounts
111
1
Trial Balance
112
1
Financial Statements
112
1
Enter Accounting
112
1
Intangible Bookkeeping
113
7
Intangible Classification System
113
1
Intangible Assets
114
1
Intangible Liabilities
114
1
Intangible Capital
114
1
Intangible Revenue
114
1
Intangible Expenses
115
1
Intangible Profit and Loss
115
1
Intangible Bookkeeping in Practice
115
5
Foundations of Intangible Management
What this Really Means
120
1
Intangible Management Potential
120
1
The Employee Dilemma
120
1
Minimizing Ongoing Intangible Costs
121
1
How to Implement Intangible Management
121
13
Proposition 1: Money Is Time
121
1
Proposition 2: Employees Create Time
122
1
Another Example
122
1
Proposition 3: Employee Value Is Misunderstood
122
1
Valuing Employee Contributions
123
1
Mutual Codependence
123
1
Benchmarking Employee Performance
124
1
Applying the Hourly Productivity Formula
124
1
Capturing Net Employee Benefit
124
1
Proposition 4: Reducing Wage Costs Can Undermine Long-Term Corporate Viability
125
1
Dual Scenario Analysis
125
1
President A-Intangible Management + Downsizing
125
1
President B-Intangible Management Only
126
1
Proposition 5: Change and Innovation Must Be Harnessed
127
1
Innovation Adoption Policy
128
1
Change Integration Policy
128
1
Proposition 6: Organizational Value Only Occurs in Productive Time
129
1
Employee A-Old Methods, Old Technology
129
1
Employee B-New Methods, New Technology
130
1
Applying the Law of Time Productivity
130
1
Lags or Time Delays
130
1
Proposition 7: Human Interaction Costs Must Be Managed
131
1
Proposition 8: 55% Productivity
131
1
Value Addition, Not Activity
132
1
Busy Activities
132
1
Proposition 9: Equal Application
133
1
The Law of Time Accumulation
134
1
Applying the Law of Time Accumulation
134
1
The Law of Organizational Time Determination
135
1
The Law of Time Valuation
136
5
Valuing Time Savings
136
1
Determining Wage Costs
136
1
Determining Revenue Expansion
137
1
Knowledge Costs and Information Costs
137
1
Knowledge Assets-Valuation Principals
138
3
Intangible Cost Management
Managing Intangible Costs
141
6
What Are Intangible Costs?
142
1
Identifying Intangible Costs
142
1
Understanding Intangible Costs
143
1
Level 1 Intangible Cost Barriers
143
1
Interpreting L1 Cost Curves
143
1
Time-to-Market Share Loss
144
1
L1 Duration Time
144
1
Reversing L1 Intangible Costs
145
1
Level 2 Intangible Cost Barriers
145
1
Level 3 Intangible Cost Barriers
146
1
Financial Performance is Always Diluted
147
1
Measuring Intangible Costs
147
1
Time Management Cannot Measure the Currency of Time
148
1
Emotion and Time Studies
148
4
Emotion and Time Studies
Benchmarking Staff Productivity
152
3
Enhancing Organizational Performance
153
1
The Effects on Revenue per Employee
154
1
How Productive Is Your Staff?
155
1
Determining What Your Organization Is Really Worth
155
1
Assessing Organizational Nonproductivity
156
2
Assessing Organizational Potential
158
5
A Critical Issue
159
1
Benchmarking Revenue Productivity
159
1
Level 1 Revenue Productivity Benchmarking
159
1
Level 2 Revenue Productivity Benchmarking
160
1
L1 Operating Efficiency
161
1
L1 Operating Deficit
161
1
L2 Operating Efficiency
161
1
L2 Operating Deficit
162
1
L3 Operating Efficiency
162
1
L3 Operating Deficit
162
1
Understanding Revenue Productivity Analysis
163
1
Reducing Intangible Costs
163
2
Identifying Nonproductive Time
Information Costs
165
3
Review and Search Costs
166
1
Analyzing the Data
167
1
Individual Daily Analysis
167
1
Group Daily Analysis
167
1
Information Cost Reduction
168
1
IIS21001 Knowledge Reengineering Standard
168
3
A Quick Introduction to IIS21001
169
1
Other Nonproductive Areas
169
2
Once Activities have been Audited
171
3
Knowledge Application Costs
Estimating Computing Knowledge Costs
174
1
Benchmarking Software Costs
174
3
Determining Intangible Break-Even Budgets
177
4
Break-Even Budgeting
178
3
Intangible Information Management
Information Dependency
181
1
Managing Corporate Information Flows
182
1
Information Flow Management
182
1
Adjusting the Corporate Information Culture
182
2
Understanding Information Lock
183
1
Why Information Lock Generates Potential Costs
183
1
What Generates Information Lock?
184
1
Ever Increasing Negative Conversion
184
3
How We Analyze Information
184
1
The Information Quality Test (IIS21001.P10)
185
2
Information Deskilling
187
1
Knowledge Reengineering
188
7
Autonomous Processing Rate
188
1
Information Value Dilution Rate
188
1
Time-Revenue Suspension
189
1
IIS21001 Knowledge Reengineering Standard
189
2
Critical Mass
191
4
IIS21001 Knowledge Reengineering Standard
Core Characteristic
195
1
IIS21001 Applied to Information
196
2
IIS21001 and Summary
196
1
Explaining the Figure
196
1
Conventional Summary
197
1
IIS21001
197
1
How IIS21001 Knowledge Reengineering Works
197
1
Critical Mass
198
1
Information Anorexia
198
1
IIS21001 Knowledge Reengineering Methods
198
7
Information Restructuring
198
1
Foundation Analysis
199
1
Knowledge Reformulation
199
1
Foundation Mapping
200
1
Erasure Analysis
200
1
Erasure Rounds
201
1
Erasure Diagrams
201
1
Relearning Analysis
201
1
Information Enhancement
202
1
Exponential Learning Techniques
202
1
Bottom Line Oriented
202
3
Examples of II52i001 Knowledge Reengineering
73% Compression and Reengineering
205
2
Assessing the Benefits
207
1
58% Compression and Reengineering
207
1
Reducing Information Overload
207
1
91% Compression and Reengineering
208
1
86% Compression and Reengineering
209
2
Intangible Cost Structures
Putting Intangibles in Context
211
7
Benefits and Costs
212
1
Financial Transactions
212
1
Extending Management Systems
213
1
Quarter 1: Precontractual Rights
213
1
Quarter 2: Contractual Performance
213
1
Quarter 3: Financial Performance
214
1
Quarter 4: Organizational Performance
215
1
Competitive Periods
216
1
Understanding Growth Factors
216
1
Understanding Referral Factors
217
1
Managing Intangible Costs
217
1
Measuring Intangible Costs
217
1
The Wage-Revenue Nexus
218
6
The Role of Employees
218
1
Assessing Intangible Management Efficiency
219
1
EFTE Intangible Efficiency Ratio
219
1
Determining Organizational Intangible Cost Structure
219
1
Negative Conversion
220
1
Nonproductive Time
220
1
Productive Time
221
1
Negative Conversion
221
1
Negative Conversion Generates Intangible Cost
222
1
Positive Conversion Reduces Intangible Costs
222
1
Positive Conversion and Artificial Employment
222
1
Getting What You Pay For
223
1
Nondisruptive Change
223
1
Intangible Cost Analysis
224
1
I154002 Intangible Cost. Management Standard
224
1
Lowest Tangible Cost Rule
224
1
A Complementary Skill: Cost Quality
225
8
Cost Quality
225
1
II54002 Inferior Cost Quality
225
1
Level 1 Inferior Cost Quality
225
1
Level 2 Inferior Cost Quality
226
1
Level 3 Inferior Cost Quality
227
1
Level 4 Inferior Cost Quality
227
1
IIS4002 Superior Cost Quality
227
1
Level 1 Superior Cost Quality
227
1
Level 2 Superior Cost Quality
227
2
Level 3 Superior Cost Quality
229
1
Level 4 Superior Cost Quality
229
1
Statistical Combination Theory
229
1
IIS4002 Hybrid Cost Quality
230
1
Level 1 Hybrid Cost Quality
230
1
Level 2 Hybrid Cost Quality
230
1
Level 3 Hybrid Cost Quality
231
1
Level 4 Hybrid Cost Quality
232
1
Summarizing Cost Quality
232
1
The Management Ramifications of Cost Quality
233
7
Intangibles and Organizational Performance
236
1
How Intangible Performance Affects Organizational Performance
236
1
Determining Intangible Value
237
1
Old Methods: Why They Cannot Solve the Problem
238
1
New Methods: Solving the Problem
238
2
Intangible Strategic Management
240
8
Intangible Strategic Measurement
240
1
Subjective Strategic Measures
241
1
Downfall 1: Incorrect Formation
242
1
Downfall 2: Comparability
242
1
Downfall 3: Underlying Component Changes
242
1
Objective Strategic Measures
243
5
Appendix
The Traditional Economic Approach to Measuring Economic Profit Andrew Torre
The Theoretical Specification of Economic Profits
248
4
The Empirical Measurement of Economic Profits
252
5
Index
257