Chapter 1 Introduction

Part I: Business Operations

Chapter 2 Personal Productivity

Chapter 3 Networks and Telecommunications

Chapter 4 Security, Privacy, and Anonymity

Chapter 5 Transactions and Electronic Commerce

Part II: Business Integration

Chapter 6 Database Management

Chapter 7 Integration of Information

Part III: Decisions and Analysis

Chapter 8 Models and Decision Support

Chapter 9 Complex Decisions and Expert Systems

Chapter 10 Strategic Analysis

Part IV: Organizing Businesses and Systems

Chapter 11 Electronic Business

Chapter 12 Systems Development

Chapter 13 Organizing Information System Resources

Chapter 14 Information Management and Society