Part I: Introduction to the Management Consulting Profession.What is Management Consulting? The Management Consulting Profession.Competent Delivery of Consulting Services.Professional Attributes to Consultants.Effective Communication Skills.Part II: Defining and Solving Problems.Problem Definition.Fact Finding and Analysis.Problem Solving.Implementation.Part III: Managing Engagements.Proposals.Engagement Planning.Engagement Control.Presentation of Results.Part IV: Managing the Practice.Practice Planning.Marketing Services.Staffing the Practice.Financial Planning.Client-Consultant Relationships.