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Tables of Contents for 10 Minute Guide to Motivating People
Chapter/Section Title
Page #
Page Count
1 CHANNEL MOTIVATION FOR PEAK PERFORMANCE
1
6
Motivation and Peak Performance
1
2
What We Really Want Out of Work
3
1
Five Ways to Achieve Peak Performance by Making Sure Your Coworkers Feel Respected in the Workplace
4
1
Five Ways to Help Your Coworkers Participate in Decision-Making
5
1
Five Ways to Get Your Coworkers Working Together, with You Rather Than for You
5
2
2 LEAD FOR COMMITMENT, DON'T MANAGE FOR COMPLIANCE
7
8
Every Team Needs a Leader
7
2
The Difference Between a Boss and a Leader
9
2
Obedient Workers Aren't Motivated Workers
11
1
Commitment, Not Compliance
12
3
3 IT ALL STARTS WITH A VISION--YOURS
15
5
The Importance of a Vision
16
1
Three Things a Vision Isn't
17
2
Four Qualities of a Powerful Vision
19
1
4 TALKING YOUR TALK
20
8
Using Word Pictures to Communicate and Motivate
20
3
Make Sure Your Word Pictures Fit the Situation
23
1
Plain Talk
23
5
5 MEETINGS THAT MOTIVATE
28
10
The Value of Meetings
28
2
Conducting Effective Meetings
30
8
6 TURN EVERY EMPLOYEE INTO A CREATIVE (AND MOTIVATED) PROBLEM SOLVER
38
7
Let Your Employees Solve Their (and Your) Problems
38
2
Brainstorming
40
2
The Tale of the Student and the Barometer
42
3
7 WHEN WORK IS ITS OWN REWARD
45
7
The Parable of the Pop Machine
46
5
Something That Doesn't Reinforce Good Performance
51
1
8 REWARD WHAT YOU WANT
52
7
Rewards and Motivation to Perform
52
2
What Makes the Most Effective Reward?
54
5
9 COACHING AND MOTIVATION
59
7
A Coaching Example
59
3
Some Lessons in Coaching
62
2
Why You Shouldn't Name an "Employee of the Month"
64
1
Creating Winners
64
2
10 CORRECTING MISTAKES WITHOUT DESTROYING MOTIVATION
66
8
Mistakes: They Happen
66
1
The Case for Saying Nothing
67
3
Some Ways to Help Employees When They Make Mistakes
70
4
11 TIME MANAGEMENT FOR MOTIVATION
74
9
Are You Busy or Are You Productive?
74
1
First Principle of Time Management for Motivation
75
1
Second Principle of Time Management for Motivation
76
1
Third Principle of Time Management for Motivation
77
1
Fourth Principle of Time Management for Motivation
78
2
Fifth Principle of Time Management for Motivation
80
1
Sixth Principle of Time Management for Motivation
81
1
Seventh Principle of Time Management for Motivation
81
1
What Do You Do With All the Time You Save?
82
1
12 REDUCING STRESS AND ENHANCING MOTIVATION
83
11
Stress and Performance
83
2
Why Lack of Stress Isn't the Answer to the Stress Problem
85
2
Stop Her! She's on a Roll!
87
1
The Plight of the Adrenaline Junkie
87
1
Taking a Vacation--Several Times a Day
88
3
Three More Ways You Can Help Your Coworkers Get Unstressed
91
3
13 DON'T JUST TRAIN THE WORKER--EDUCATE THE PERSON
94
7
Training as a Chance to Get Better, Not as an Indicator of Poor Performance
95
1
Finding the Right Training
96
2
Don't Overlook Special Training Needs and Opportunities
98
1
Let the Trainee Become the Trainer
98
1
Sometimes Training Becomes Something More--an Education
99
1
Basic Training: Sharing the Big Picture
100
1
14 IF YOU WANT TO KEEP THEM MOTIVATED, YOU'VE GOT TO EARN THEIR TRUST
101
8
Trust, Leadership, and Motivation
101
1
The Truth, the Same Truth, and Nothing But the Truth
102
2
Match Your Actions to Your Words
104
1
Four Reasons Why We Don't Tell Them Enough
104
1
Invite and Pay Attention to Disagreement and Criticism
105
1
Don't Get Caught in a Triangle
106
1
Admit Your Mistakes
107
2
15 TRUST HAS TO GO BOTH WAYS
109
8
Why You Can't Lead Them If You Don't Trust Them
109
1
Don't They Have to Earn Your Trust?
110
1
A Way to Show You Trust Your Coworkers: Respect Their Privacy
111
6
16 HOW TO AVOID BEING THE (WORST) BOSS OF THE YEAR
117
6
Scrooge and Motivation
117
1
Meet Real-Life, Modern-Day Scrooges
118
1
Drum Roll, Please, for the Worst Bosses of the Year--or Any Year
119
1
Does Dilbert Make You Laugh--or Wince?
120
1
What Scrooge Can Teach Us
121
2
17 WHAT DO WORKERS REALLY WANT, ANYWAY?
123
6
The Way Things Really Are
123
1
What We Want From Work
124
1
And What You Can Do About It
125
4
INDEX
129