9780072464269 | Richard d Irwin, December 1, 2002, cover price $55.01 | also contains Dx/Rx: Coronary Thrombosis

9780072858198 | Hardcover with CD edition (Irwin Professional Pub, December 1, 2002), cover price $149.10

9780071194778 | Richard d Irwin, November 1, 2002, cover price $55.01

9781428806801 | Academic Internet Pub Inc, October 31, 2006, cover price $29.95

9780072464269, titled "Managing Services: Using Technology to Create Value" | Richard d Irwin, December 1, 2002, cover price $55.01 | also contains Managing Services: Using Technology to Create Value

9780763724801 | Jones & Bartlett Pub, November 9, 2004, cover price $79.95

9780875848679 | Harvard Business School Pr, November 1, 2004, cover price $32.95

9780787961565 | 1 edition (Jossey-Bass Inc Pub, May 21, 2003), cover price $32.95

9780470448212 | Jossey-Bass Inc Pub, September 9, 2008, cover price $44.00

9780787970673 | 1 edition (Jossey-Bass Inc Pub, June 17, 2003), cover price $34.95

9780875843728 | Harvard Business School Pr, November 1, 1992, cover price $39.95 | About this edition: Arguing that mass production of products is outdated, the author outlines new management techniques for combining individualtiy of products and services with low costs

9780875849461 | Reprint edition (Harvard Business School Pr, April 1, 1999), cover price $16.95 | About this edition: A groundbreaking resource offers companies an abundance of ways to mass produce and individually customize their products and services and shows companies how to analyze their own industries to see if mass customization will work for them.

9780309039260 | Natl Academy Pr, August 1, 1988, cover price $32.50

9780309038911 | Natl Academy Pr, August 1, 1988, cover price $22.50