Product Description: While there are numerous project management books on the market and a number on business processes and initiatives, there has been a lack of comprehensive guides to successfully manage business process improvement (BPI) projects, until now...read more

Product Description: This book offers a new framework-based approach to process reengineering, linked to organization life cycle, process life cycle and process management. Describes fundamental concepts behind business process reengineering and examines them through case studies.

Product Description: In a global society where professionals from diverse industries, cultures, and corners of the world must collaborate effectively to achieve shared goals, consistency of information is a critical concern. Businesses create guidelines and document procedures and policies to ensure a quality end product with worldwide appeal...read more

Product Description: "Business architecture" is a concept for optimizing corporate boundaries aimed at realizing targeted business models and corporate system design involving stakeholders. To optimize the corporate boundaries, companies must partially and/or wholly optimize the individual management elements s (strategy, organization, technology, operation, and leadership) comprising the corporate system that has achieved congruence with its environment...read more

Product Description: Whilst previous methods for business process reengineering have focused on time and cost reduction policies to preserve competitive services and products, Re-engineering of Products and Processes: How to Achieve Global Success in the Changing Marketplace presents a new approach which aims to include aspects that impact the customer perceived value...read more

Product Description: High-performance process improvement takes process improvement to the next ambition level. The kernel of the substance is a generic process improvement process that operates under the strictest time, quality and cost constraints. Thanks to a modular composition and robust methods the scope may range from one single person to networks with hundreds of companies...read more

Process Management is a compendium for modern design of process-oriented companies. A hands-on approach introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state of the art of organization theory and information management. This is done by following individual stages of a process model which has already successfully proved in practice. The progress of the project is described by a continuous case study which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.

Product Description: Winner of The Shingo Research and Professional Publication Award     DRIVE SUSTAINABILITY AND GROWTH WITH A PROCESS FOCUSED ENTERPRISEYou can execute a world-class business improvement plan, but if its effects don't reach the customer--is it really of value? In this groundbreaking book, business innovation expert David Hamme reveals a powerful and proven method for connecting your company's valuecreation processes to customer-desired products--forging a direct link between strategic intentions and everyday business activities...read more

Intended for courses in Business Process Management and/or Modeling in the School of Business or a Department of Industrial Engineering or Engineering Management. It could also be used in a Business Simulation course, because a sizable portion of the book is devoted to discrete-event simulation. This book covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, as well as the use of Data Envelopment Analysis (DEA) for benchmarking purposes. And a major portion of the book is devoted to simulation modeling using a state of the art discrete-event simulation package.

Product Description: Typically, root cause analysis is taught by explaining a variety of tools that require users to gain considerable experience before being able to apply them correctly in the proper settings. What's Your Problem? Identifying and Solving the Five Types of Process Problems simplifies process problem solving and outlines specific techniques to help you identify the various types of process problems and solve them effectively and efficiently...read more

Product Description: PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALS This concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization...read more

Product Description: If you are like most business owners and leaders today, you feel stuck working constantly ''in'' your business, for little return. Profit guru Steve Van Remortel has the solution. The Stop Selling Vanilla Ice Cream ® process offers an easy-to-follow strategic planning and talent development methodology to work ''on'' your business that leads to a real differentiation and a high-performance team ready to deliver it...read more

Product Description: Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions...read more

Product Description: This book presents the regenerative leadership framework that has emerged from doctoral research and consulting work with successful sustainability leaders and their organizations in business, education, and community. The framework synthesizes the levels of awareness, the leadership styles and behaviours, and the organizational arrangements that correlate most significantly across these domains...read more