Designed for practicing administrators as well as students, this book incorporates the latest thinking in public administration and nonprofit organization management. It integrates both the quantitative and qualitative approaches to research, and also provides specific instruction in the use of available statistical software programs such as Excel and SPSS.Coverage includes such important topics as research design, specifying research problems, designing questionnaires and writing questions, designing and carrying out four classes of qualitative research approaches, and analyzing both quantitative and qualitative research data. The book also encompasses the latest developments in social science research, management and organization research, and research in the social and administrative sciences.