Product Description: No missing pages, Water Damage, or stains. Spine shows creasing. This is a readable copy.

Mike Woodcock and Dave Francis are two of the most influential writers and designers of materials for team development of the last 30 years. This collection of Team Metrics brings together some of their very best material for measuring aspects of team performance. The collection includes a variety of audits, questionnaires and surveys, which can be used in a training environment or as real-time team interventions. The 27 items in the collection cover team and team leader skills, team development, team motivation, team roles, team culture, climate and communication, making this a must-have collection of team development materials for trainers, facilitators and team leaders. A CD is supplied with every manual which provides a Powerpoint slide presentation for each of the 27 metrics.

Product Description: Real Learning Happens as You Work! Implement performance support to increase and accelerate employee performance. “It is a book that will become dog-eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price...read more

Product Description: Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact...read more

Product Description: Which performance measures should you use? The obvious answer is that it depends on what you want to achieve, which someone else should never define for you. After all, it is your organization, your department, or your process. But once you are clear about what you want to accomplish, how do you sort through a variety of possible metrics and decide which are best? Then, given the list of metrics you believe are useful or necessary, how do you define them in more detail to ensure that the right data are gathered at the appropriate frequency and that the resulting information gets to the right people so that they can make proper decisions? This book provides a clarifying perspective for those who know that metrics need to be developed but are unsure as to the steps to follow in developing and deploying them...read more

Product Description: Praise for Performance Consulting"You hold in your hands an outstanding portrayal of thehalf-century evolution of performance improvement. Rothwell and hiscolleagues have written the most comprehensive performanceconsulting book on the market...read more

Product Description: Understanding the conditions under which variability in performance may arise, and the processes related to its emergence, gives us insight into the development of techniques for improving the quality of performance. Variability in Human Performance details the scientific and the practical implications of human performance variability by providing a broad perspective on how and why such variability occurs across a number of disciplinary domains...read more

Product Description: As companies continue their efforts to improve work performance, they must ensure that their ongoing Lean activities include a healthy appreciation for, and recognition of, human performance. Ignoring the human component of work performance can be a recipe for unnecessary waste, inefficiency, and decreased productivity...read more

An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including: The four foundation stones that lead the development and use of KPIs A 12-step model for developing and using KPIs with guidelines A KPI resource kit including worksheets, workshop programs, and questionnaires A new and pragmatic approach to finding critical success factors Over 300 performance measures Implementation variations for small to medium enterprises and not-for-profit organizations New implementation short cuts How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and 'how to sections' on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, Second Edition will help you identify and track your organization's KPIs to ensure continued and increased success.

Product Description: From carbon fibre racing bikes to ‘sharkskin’ swimsuits, the application of cutting-edge design, technology and engineering has proved to be a vital ingredient in enhanced sports performance. This is the first book to offer a comprehensive survey of contemporary sports technology and engineering, providing a complete overview of academic, professional and industrial knowledge and technique...read more