Product Description: Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most...read more

Product Description: Applied Theatre: Performing Health and Wellbeing is the first volume in the field to address the role that theatre, drama and performance have in relation to promoting, developing and sustaining health and wellbeing in diverse communities...read more

Product Description: This introductory textbook relates theory to practice and enhances students' learning and understanding of cultural issues that impact on patient care and their own practice as nurses, while considering wider social and political issues...read more

Product Description: Calling to mind a time when butchers and executioners knew more about anatomy than university-trained physicians, the phrase ‘Medieval Medicine’ conjures up horrors for us with our modern ideas on hygiene, instant pain relief and effective treatments...read more

Are you faced with the daunting task of spending millions of dollars on updating, reconfiguring, expanding, or replacing your facility? Healthcare Facility Planning: Thinking Strategically is a practical guide to help you ensure that your facility is flexible and able to meet the needs of patients, caregivers, and payers long into the future. The focus of this book is on predesign planning, a stage of the healthcare facility planning, design, and construction process that is frequently overlooked. Decisions made during this phase have the most impact on long-term operational costs. Detailed examples, guidelines, and case studies will lead you step-by-step through a proven predesign planning process. Benefit from the author's 25 years of experience in healthcare facility planning and her involvement in major projects around the country. This book will help you appreciate the importance of the predesign planning process, understand the trends affecting space allocation and configuration, and learn techniques for planning flexible facilities.

Product Description: The Toyota Production System model, or Lean, originated in manufacturing but has since emerged as a powerful tool for providing safe, compassionate, error-free healthcare. This book examines trailblazing work in several organizations that committed to applying Lean principles and processes in a new environment, and it shares the insights of leaders who credit Lean with dramatically improving their operations and outcomes...read more

This work, examines the transformation of American hospitals from a series of community- based charitable institutions into the large, bureaucratic system that existed by the end of the Progressive era.Originally published in 1986.The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Product Description: Drawing on a wide range of sources, from popular literature, movies, and television drama to government and institutional documents, this book reveals similarities in the presumptions underlying British and American health policies, while also exploring the distinctive way in which policy was shaped by political culture, class relationships, and economic resources in each country...read more

Product Description: Katharine Park has written a social, intellectual, and institutional history of medicine in Florence during the century after the Black Death of 1348.Originally published in 1985.The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press...read more

Product Description: Turbulent changes in worldwide economies and decreases in overall quality of life have led to a re-evaluation of the current state of health services. Improvements in this sector will allow for more efficient healthcare delivery to the public, as well as increased patient satisfaction...read more