Product Description: Provides a roadmap for the journey to completely rethink IT, and transform IT into something radical.

Product Description: In Capitalism and Communication a leading exponent of the political economy approach to mass communication poses a robust intellectual challenge to the currently dominant postmodernist and information-society theories. Combining theoretical reflection with empirical case studies, these seminal essays investigate the role of the media and cultural institutions in contemporary capitalist societies...read more

Information is a consumer-driven commodity: the very existence of libraries and information centers is based on the patrons' need for specific information or material.This book outlines the reasons for developing and implementing a formal customer service program and provides specific techniques for establishing such programs in libraries and information centers. Topics covered include the library user as a customer, defining the library's roles, user surveys and survey analysis, and more.

Product Description: The dramatic advances in computer and telecommunications technologies such as the Internet, virtual reality, smart cards or multimedia applications are increasingly regarded as ushering in a new form of society: the information society...read more

The dramatic advances in computer and telecommunications technologies such as the Internet, virtual reality, smart cards or multimedia applications are increasingly regarded as ushering in a new form of society: the information society. Politicians, policy makers and business gurus are all encouraging us to join the information superhighway at the nearest junction or risk being excluded from the social and economic benefits of the information revolution. Cyberspace Divide critically considers the complex relationship between technological change, its effect upon social divisions, its consequences for social action and the emerging strategies for social inclusion in the Information Age. Cyberspace Divide will be invaluable reading for those studying social policy, sociology, computing and communication studies.

Product Description: "Digital Property: Currency of the 21st Century" is everyone's guide to seeing information for what it is: a lucrative commodity. Every great product or service begins with an idea, and the value of this "invisible property" - once the province of lawyers specializing in the area - is now front-page news, as Bill Gates and major corporations acquire intellectual property at unheard-of pace...read more (view table of contents, read Amazon.com's description)

Product Description: This text explores the evolution of complex industrial systems over time by examining technological and market developments in the computer, telecommunications and semiconductor industries. An integrated theoretical framework is developed by Professor Duysters to study the relationship between technological change, changing industry structures, and innovation strategies by several categories of company...read more

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