Product Description: Schaefer presents the basic concepts and management guidelines for social service workers (and students) for the design and implementation of policy and procedures. Procedures tell people how social service work is to be carried out; they embody specific policies and standards and convert abstractions into concrete instructions...read more

Integrates the principles of human resources management into the strategic management process in the context of health services organizations. This is the first book in the health services field to relate strategic management theory to human resources practices. Offers specific, real-life examples of human resources management in health care organizations. Chapters cover organizational systems, strategy and people, structural systems (including information systems), behavioural systems (including corporate culture, organizational change and transformational leadership) and management systems (including recruitment, placement, training, performance appraisal, compensation and labor relations). Appendixes contain federal recordkeeping requirements and a checklist for a collective bargaining contract.

Covers planning, goal setting, delegation, hiring, firing, ethics, time management, personnel evaluation, and stress

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This comprehensive guide to everything you need to know about PR provides a theoretical overview and practical advice for PR professionals new to health care and new ideas and insights for veterans. The authors explain how the PR function can contribute to the success of the contemporary health care organization. (view table of contents)

A comprehensive, concise text on strategic management as it applied to a variety of health care organizations: physicians offices, hospitals, long-term care, health departments and others. The central theme of the text is that business-oriented strategic management can improve the success of health care organizations. New to the fourth edition: each chapter has been fully updated and revised situational analysis and implementation are explicitly tied together through the value chain framework it includes 22 case studies, of which 10 are brand-new. The text also retains the important features that have made previous editions of the book such a success. Each chapter contains: a generous number of examples and exhibits summaries and conclusions key terms and concepts questions for class discussion additional readings appendices that assist readers by presenting ways to analyze health care cases and make oral presentations. The text is supported by PowerPoint Slides and a Teacher's Manual. Visit www.blackwellpublishing.com/ginter for details.