9780134527147 | Prentice Hall Direct, May 1, 1982, cover price $11.95 |
About this edition: A handbook of methods for developing effective on-the-job communication and relationships includes discussions of assertiveness training, understanding other people's behavior, stimulating team spirit, and the resolution of conflicts
9780134527062 | Prentice Hall Direct, March 1, 1982, cover price $5.95 |
About this edition: A handbook of methods for developing effective on-the-job communication and relationships includes discussions of assertiveness training, understanding other people's behavior, stimulating team spirit, and the resolution of conflicts