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customer services management matches 14 work(s)
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Hardcover:
9781466561724 | Auerbach Pub, October 29, 2014, cover price $69.95
Paperback:
9781118968055 | John Wiley & Sons Inc, October 20, 2014, cover price $35.00
Hardcover:
9780071819046 | McGraw-Hill, April 15, 2014, cover price $23.00
Paperback:
9781409404378 | Gower Pub Co, January 28, 2013, cover price $49.95
Hardcover:
9781449319052 | 1 edition (Oreilly & Associates Inc, September 18, 2012), cover price $24.99
Hardcover:
9781439861288 | 3 har/dvd edition (CRC Pr I Llc, February 24, 2012), cover price $78.95
Paperback:
9780814417157 | Amacom Books, September 14, 2011, cover price $24.00
Hardcover:
9781118018217 | John Wiley & Sons Inc, July 20, 2011, cover price $24.95
This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you · Delight your customers every time · Deliver remarkable results that will keep them coming back for more · Win more customers without spending a fortune · Get repeat orders and referrals from everyone you encounter Whether it’s studying the Disney parking system or enrolling students at college; going behind the scenes in the world’s top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.
Paperback:
9781292100203 | 3 edition (Financial Times Management, October 29, 2015), cover price $24.99
9780273734383 | 2 edition (Financial Times Management, July 8, 2010), cover price $39.50 | About this edition: This is the book that will show you how to ensure customers are raving about your products and services and come back for more.
Hardcover:
9780749450885 | Kogan Page Ltd, February 1, 2009, cover price $49.95
Paperback:
9780136279020, titled "The Prentice Hall Reader" | 5th edition (Prentice Hall, November 1, 1997), cover price $37.00 | also contains The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres, The Prentice Hall Reader
Paperback:
9780136279020, titled "The Prentice Hall Reader" | 5th edition (Prentice Hall, November 1, 1997), cover price $37.00 | also contains The Call Centre Training Handbook: A Complete Guide to Learning & Development in Contact Centres, The Prentice Hall Reader
Miscellaneous:
9780749455989 | Kogan Page Ltd, February 1, 2009, cover price $49.95
Hardcover:
9780470189085 | 1 edition (Jossey-Bass Inc Pub, March 21, 2008), cover price $29.95
CD/Spoken Word:
9781501279812, titled "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs" | Mp3 abr edition (Brilliance Audio, August 11, 2015), cover price $9.99
9781423360087, titled "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs" | Abridged edition (Brilliance Audio, March 21, 2008), cover price $36.95
9781423360100, titled "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs" | Mp3 abr edition (Brilliance Audio, March 21, 2008), cover price $24.95
Cassette/Spoken Word:
9781423360070 | Abridged edition (Brilliance Audio Lib Edn, March 21, 2008), cover price $92.25
Hardcover:
9780787961565 | 1 edition (Jossey-Bass Inc Pub, May 21, 2003), cover price $32.95
Paperback:
9780470448212 | Jossey-Bass Inc Pub, September 9, 2008, cover price $44.00
Miscellaneous:
9780787970673 | 1 edition (Jossey-Bass Inc Pub, June 17, 2003), cover price $34.95
Paperback:
9789990004120 | 7 edition (Prentice Hall, June 1, 2003), cover price $0.02 | also contains The Prentice Hall Reader
9780130225634 | 6 edition (Prentice Hall, July 1, 2000), cover price $49.00
9789990815825 | 6 edition (Prentice Hall, July 1, 2000), cover price $0.02 | also contains The Prentice Hall Reader
9780136279020 | 5th edition (Prentice Hall, November 1, 1997), cover price $37.00 | also contains The Call Centre Training Handbook: A Complete Guide to Learning & Development in Contact Centres, The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres
9780130793027 | 4th edition (Prentice Hall, February 1, 1995), cover price $25.94 | also contains Manhunter / Deadwood
2 other edition(s) in this binding (see all)
displaying 1 to 14 |
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