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Product Description: This book is a collection of 23 case studies that provide students with realistic situations for analysis and discussion of organizational communication principles. It contains classroom-tested cases from a variety of contributors who provide slices of organizational life in narrative form...read more (view table of contents, read Amazon.com's description)

Product Description: Here is a new edited book that provides in-depth coverage of human communication in modern organizations. The exploration of topics such as chaos theory, gender, diversity, conflict, culture, ethics, technology, consulting and creativity is designed to present readers with both theoretical and practical information about how people communicate within organizations...read more

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Product Description: Uber die Notwendigkeit tiefgreifenden Wandels," fortgesetzter Reformen," eines gesellschaftlichen Rucks" zu reden, ist unter Gestaltern in Wirtschaft und Politik beinahe selbstverstandlich geworden, oft unter Mitwirkung der Wiss- schaft, die - selbst von der Wandel-Rhetorik erfasst - ihr Erkenntnisinteresse verstarkt auf Probleme des Change Managements richtet...read more

Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Featuring the exclusive, real-life case studies of top communication scholars,Case Studies for Organizational Communication: Understanding Communication Processes, Third Edition, employs a unique applied approach that allows students to use their knowledge of organizational communication to analyze typical organizational problems.Edited by Joann Keyton and Pamela Shockley-Zalabak, the book includes a variety of open-ended cases that encourage lively classroom discussions. This format also provides instructors with greater flexibility in connecting case assignments to their primary text.Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous editions. Two new sections--"Organizations and Their Stakeholders" and "Organizational Crisis"--and twenty-one new readings address a variety of issues, including organizational technology, teamwork and group processes, decision-making and problem-solving, and diversity.A flexible supplement covering a broad range of contexts and situations, Case Studies for Organizational Communication, Third Edition, is an essential resource for helping students devise successful communication strategies.

Product Description: In the 21st century, shifting workplace demographics, globalization, and the flattening of the world via new communication technologies has ushered in radical changes in our understandings of organizations and their members. Given the interest in engaged scholarship and more flexible and virtual forms within organizational communication, cases in this volume cross over different areas within the field and related disciplines...read more