Product Description: Good manners make life pleasant for us all. Each title in Courteous Kids contains several simple and instructive stories that show young readers and children being read to by grown-ups how to be kind to other people, respect others' rights and privileges, and show that they care about others' feelings...read more

Product Description: Liam has a wonderful big brother called Jamie. Liam and Jamie play lots of fun things together, like computer battle games, sword fighting and pillow boffing. Liam's favourite game though is wrestling. One day when they were wrestling, Jamie had Liam pinned on the ground...read more

Product Description: With The One Minute Manager Ken Blanchard and coauthor Spencer Johnson forever changed the way we approach management by introducing their Three Secrets: One Minute Goals, One Minute Praisings and One Minute Reprimands. The book became an international bestseller and remains a timeless classic...read more

Apologies pervade our news headlines and our private affairs, but how should we evaluate these often vague and deceptive rituals? Discussing numerous examples from ancient and recent history, I Was Wrong: On The Meanings of Apologies argues that we suffer from considerable confusion about the moral meanings and social functions of these complex interactions. Rather than asking whether a speech act "is or is not" an apology, Smith offers a nuanced theory of apologetic meaning. Smith leads us with a clear voice though a series of rich philosophical and interdisciplinary questions, arguing that apologies have evolved from a confluence of diverse cultural and religious practices that do not translate easily into pluralistic secular discourse. After describing several varieties of apologies between individuals, Smith turns to collectives. Although apologies from corporations, governments, and other groups can be profoundly significant, Smith guides readers to appreciate the kinds of meaning that collective apologies often do not convey and warns of the dangers of collective acts of contrition that allow individual wrongdoers to obscure their personal blame. Dr. Smith is an assistant professor of philosophy at the University of New Hampshire. A graduate of Vassar College, he earned a law degree from SUNY at Buffalo and a Ph.D. in philosophy from Vanderbilt University. Before coming to UNH, he worked as a litigator for LeBoeuf, Lamb, Greene, and MacRae and as a judicial clerk for the Honorable R.L. Nygaard of the United States Court of Appeals for the Third Circuit. He specializes in the philosophy of Law, Politics, and Society and he writes on and teaches aesthetics. He is working with Cambridge University Press on the sequel to I Was Wrong, applying his framework for apologetic meanings to examples in criminal and civil law. His writings have appeared in journals such as Continental Philosophy Review, Social Theory and Practice, The Journal of Social Philosophy, Culture, Theory & Critique, The Rutgers Law Journal, and The Buffalo Law Review.

Product Description: Introducing the second edition of the breakthrough book Healing Words: The Power of Apology in Medicine by Michael S. Woods, M.D. One doctor speaking to other doctors and health care providers about how to provide the best possible care for patients--by actually caring about patients...read more

In a groundbreaking study, New York Times best-selling author Gary Chapman and counselor Jennifer Thomas help identify the different words and gestures of apology, detailing proven techniques for giving and receiving effective apologies. Reprint. 40,000 first printing.

Product Description: Post-war Japan offers a compelling case study of national apologies for past wrongdoings. Actions of the Japanese Army and government during the Second World War caused enormous suffering and distress throughout Asia, leaving a legacy of resentment and distrust...read more

Offers a critical dissection of the apology and its implications, looking not only at individuals, but at groups and nations, revealing the feelings and actions of this interaction and illuminating a hidden corner of the human heart.

Product Description: This volume examines the role of apologia and apology in response to public attack. Author Keith Michael Hearit provides an introduction to these common components of public life, and considers a diverse list of subjects, from public figures and individuals to corporations and institutions...read more

A trio of self-help manuals guides listeners on the path to developing and sustaining a special relationship, covering evering from meeting and falling in love, to commitment, to maintaining a long-term relationship, in a collection that includes The Power of Apology, Why Do Fools Fall in Love?, and Fighting for Your Marriage. Books available.

The author of The One Minute Manager presents a business parable that provides step-by-step instructions on how to improve corporate and employee morale by accepting responsibility, dealing with the causes and consequence of problems, and maintaining integrity.

Product Description: "Fresh and useful . . . excellent practical advice . . . thorough and lucid . . . will be welcomed by many who have struggled to ask forgiveness and to forgive." -Publishers Weekly A finalist in the Books for a Better Life Awards competition! Discover the healing power of apology and put its magic to work in your life Do you have a difficult time apologizing or are you involved with someone who does? Do you tend to overapologize and appear weak in others' eyes? Do you want to reconcile with someone but feel they owe you an apology first? Do you need to apologize or make amends to someone but don't know how to go about it? In this inspiring book from internationally acclaimed therapist and self-improvement author Beverly Engel, you will learn why some people have difficulty apologizing while others tend to overapologize...read more (view table of contents, read Amazon.com's description)

Describes a variety of mistakes, such as breaking something, hurting someone's feelings, or being disobedient, and the importance of apologizing for them. (view table of contents)

An inspirational study of the healing power of apology explains why the apology process is important to one's emotional and physical well-being, how the inability to apologize causes much of the unhappiness and dysfunction in one's life, and the steps one needs to take to put the power of apology to work. (view table of contents)

Includes the public apologies of celebrities and politicians such as Christian Slater, Tori Spelling, Bob Packwood, and Mike Tyson. (view table of contents)

Product Description: The purpose of this intriguing book is to bring together various approaches to the study of Japanese apology in an attempt to answer some of the critical questions currently being raised in this subject: a) how Japanese apology differs from that of other cultures, b)what seems to cause such differences, and c)how these cultural differences in apology effect communication across cultural boundaries...read more