Product Description: Academic libraries are in the midst of significant disruption. Academic librarians and university administrators know they need to change, but are not sure how. Bits and pieces of what needs to happen are clear, but the whole picture is hard to grasp...read more

Product Description: Volume 7 of the series Creating the 21st-Century Academic Library is focused on new approaches and initiatives in marketing the academic library, as well as the importance of outreach through partnerships and collaborations both internal and external to the library...read more

Product Description: This practical guide offers innovative tips and reliable best practice to enable new and experienced library and information professionals to evaluate their current provision and develop their service to meet the evolving needs of the research community...read more

Product Description: Here’s an easy-to-follow, practical marketing book for academic and special libraries. Written by two practicing librarians who are passionate about communicating with users, the book provides both the inspiration and drive to market your library and practical tips and suggestions on how to do that effectively...read more

Product Description: Looking for tips on how to work towards your overall vision while remaining productive on the frontlines? The book gives you fresh ideas for balancing your managerial duties with day-to-day responsibilities in the academic library...read more

Volume 6 of the series Creating the 21st-Century Academic Library is focused on academic library technical services operations, and ways that they have been transformed and reimagined for working in today’s higher education environment. The literature on the place and role of technical services, technical services librarians, technical services staff, and technical services operations has expanded and grown in the last few years as decreased budgets, a focus on essential public services, and information discovery on the Internet has driven the profession to re-examine the need or importance of this back-end (or hidden) library department. Topics discussed in this book include frameworks for the networked environment, roles for metadata librarians in the areas of research data and digital initiatives, the renewed focus on the discovery of information and its place in academic libraries, the new “normal” in academic library technical services operations, emerging roles and opportunities for technical services managers, the re-training and re-skilling of technical services staff, hidden collections and needed or unexplored areas of expertise with technical services librarians and staff, the faceted application of subject headings (FAST) and obsolete or outdated subject terminology within Library of Congress Subject Headings, and a conversation about downsizing and moving forward within a law library technical services unit.

Product Description: The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organisational and individual attention on understanding and meeting the needs of the customer...read more

Product Description: Succession Planning in Canadian Academic Libraries explores the current Canadian academic library environment, and the need for succession planning in that environment. The literature review demonstrates the lack of reported succession planning activities in Canadian academic libraries...read more

The fifth volume in this series focuses on creating partnerships and developing new roles for libraries in the 21st century. It includes such topics such as consulting, coaching, assessment and engagement partnerships, university commercialization, adult student support, librarian-faculty partnerships in developing and supporting new academic courses, and creating and staffing the information commons. The concept of embedded librarianship is touched upon in the context of extending the role of the librarian outside the library. The chapters in this volume demonstrate that just as students are extending the ways in which they learn, librarians must embrace new roles and modalities if they are to provide the types of support required by patrons. A typical example of growing importance: massive open online courses (MOOCs) create challenges and opportunities as they are constantly evolving; they change fundamentally the way students interact with teachers, their fellow students, any course content, and existing or new library services. To survive, librarians need to be engaged in ways that push beyond current professional limits in order to better support the needs of learners. Doing this will not be an easy task, but one that librarians are certainly up to.It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the 21st-century academic library.

Introducing a new mode of business thinking, the author explains why invention and innovation are the drivers of the most successful new companies.

Product Description: Reviewing the Academic Library: A Guide to Self-Study and External Review is an edited volume of sixteen chapters by leaders in the field.Whether the library assessment is driven by external pressure or by an organizationally inspired desire to improve, library managers are expected to be able to plan and implement both comprehensive and targeted evaluations of their impact, services, resources, programs, virtual and physical spaces, and partnerships...read more

Product Description: Library Science consists of implementing scientific techniques for the management of a library, while Information Science is the discipline that investigates the properties and behavior of information, the forces governing the flow of information, and the means of processing information for optimum accessibility and usability...read more

Product Description: Cutting-Edge Research in the 21st-Century Academic Library: New Paths for Building Future Services explores examples of exciting new library services and workflows and provides opportunities for the rest of the library profession to model and adapt for their own communities and patrons...read more

Product Description: In the last two decades, advancement in technology has transformed every aspect of librarianship. Law Librarianship in Academic Law Libraries discusses issues and model practices in academic law libraries. This text will help librarians and library school students understand the operation, resources and facilities that are available in the academic law library...read more

Product Description: Libraries of all types have undergone significant developments in the last few decades. The rate of change in the academic library, a presence for decades now, has been increasing in the first decade of this century. It is no exaggeration to claim that it is undergoing a top to bottom redefinition...read more

Product Description: This landmark text represents the first attempt to discuss the sustainable development of scholarly information in three key aspects: economic, social and environmental sustainability. Taking as its starting point the premise that digital information systems and services form the backbone of a knowledge society and digital economy, this book explores the challenges of ensuring sustainability of information in an evolving digital world...read more