Product Description: Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations...read more

Product Description: Communicating Forgiveness is the first book to take a truly communicative look at the process of forgiveness. Authors Vincent R. Waldron and Douglas L. Kelley provide a synthesis of the literature on forgiveness in relationships. Grounded in real-life forgiveness narratives, this interdisciplinary text (pulling from such related fields as psychology, counseling, family studies, peace studies, conflict management, religious studies, and organizational behavior) offers a hopeful framework for negotiating healthy and just responses to relational disappointments...read more