Product Description: Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc...read more

Product Description: This book has been a job-training leader and valuable professional reference in rooms management for over two decades. It provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work—from the international reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, control and oversight, etc...read more (view table of contents, read Amazon.com's description)

Product Description: Appropriate for Introduction to Hospitality courses within Hospitality Management & some Culinary Arts departments.   A brief and inexpensive introductory text organized around typical hospitality management curricula.  A Host of Opportunities provides an introduction to future Hospitality Management courses...read more