9781567202731, titled "Business Strategy Formulation: Theory, Process, and the Intellectual Revolution" | Praeger Pub Text, October 30, 1999, cover price $132.00 | About this edition: As the dominant paradigm of economic activity is shifting to a focus on creating customer value, it is becoming increasingly clear that companies must be able to formulate business strategies, product and service strategies and internal operating strategies that accelerate the creation and delivery of customer value.

9781593112769 | Information Age Pub Inc, May 5, 2005, cover price $45.99 | About this edition: As the dominant paradigm of economic activity is shifting to a focus on creating customer value, it is becoming increasingly clear that companies must be able to formulate business strategies, product and service strategies and internal operating strategies that accelerate the creation and delivery of customer value.