search for books and compare prices
Paul R. Timm has written 30 work(s)
Search for other authors with the same name
at beginning |
displaying 1 to 25 |
next 5 >
show results in order: alphabetically | oldest to newest | newest to oldest
Product Description: This is a student supplement to accompany: Â Customer Service: Career Success Through Customer Loyalty, 5/e Paul R. Timm, Brigham Young University ISBN: 0135063973
Hardcover:
9780135065822 | 5th edition (Prentice Hall, December 2, 2010), cover price $21.80 | About this edition: This is a student supplement to accompany: Â Customer Service: Career Success Through Customer Loyalty, 5/e Paul R.
Hardcover:
9780415802321 | Routledge, November 24, 2010, cover price $105.00 | About this edition: Straight Talk: Oral Communication for Career Success has a fresh new approach that gives tools needed to communicate with confidence.
Paperback:
9780415801973 | Routledge, November 24, 2010, cover price $52.95 | About this edition: Straight Talk: Oral Communication for Career Success has a fresh new approach that gives tools needed to communicate with confidence.
Hardcover:
9780415802314 | Routledge, October 28, 2010, cover price $115.00
Paperback:
9780415801966 | Routledge, November 10, 2010, cover price $48.95 | About this edition: Straight Talk: Written Communication for Career Success is a fresh new approach that gives tools needed to communicate with confidence.
Hardcover:
9780135065839 | 5th edition (Prentice Hall, August 24, 2010), cover price $23.20
Paperback:
9780133056259 | 6 edition (Prentice Hall, April 5, 2013), cover price $116.40 | About this edition: Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need.
9780135063972 | 5th edition (Prentice Hall, January 3, 2010), cover price $96.60
9780132236584 | 4th edition (Prentice Hall, January 30, 2007), cover price $79.60 | About this edition: Customer Service: Career Success in the Service Economy, 4e provides a systematic process for building service skills that all business people need.
Paperback:
9780131779969 | 3 edition (Prentice Hall, July 9, 2004), cover price $45.00 | About this edition: KET BENEFIT: This book ties together the best information from trade books and textbooks, and then adds a clear and usable process for developing the kinds of skills, attitudes, and thinking patterns needed to win customer loyalty.
9780130859594 | 2 sub edition (Prentice Hall, September 1, 2000), cover price $36.99 | About this edition: For undergraduate courses in Customer Service, Human Relations, and Supervision offered by Marketing or Business Administration Departments.
9780135766958 | Prentice Hall, September 1, 1997, cover price $48.00 | also contains Executive Pleasures 2009 Calendar
Paperback:
9780130989901 | Prentice Hall, May 1, 2004, cover price $65.40 | About this edition: Addressing the use of current technology in building customer loyalty, this practical, easily readable book explains how technology can enhance customer loyalty by exceeding expectations in small but significant ways.
Paperback:
9781564145994 | 3 edition (Career Pr Inc, May 1, 2002), cover price $11.99 | About this edition: Designed to get all managers and employees thinking about the little things that can be done to encourage customer loyalty and improve service.
9781564141552 | 2nd edition (Career Pr Inc, February 1, 1995), cover price $8.99 | About this edition: Suggestions cover first impressions, anticipating customer needs, complaint handling, sales techniques, user groups, and service evaluation
Hardcover:
9780130386076 | Hardcover with CD edition (Prentice Hall, May 1, 2002), cover price $148.00 | About this edition: A twenty-first century view of business and a process approach are encompassed, showing readers the process of communicating as people in today's business world communicate and identifying tips for maximizing communication in an information-saturated world.
Hardcover:
9780130913135 | Prentice Hall, December 1, 2001, cover price $81.33 | also contains Ginetta Cars 1958-2007 | About this edition: A twenty-first century view of business and a process approach are encompassed, showing readers the process of communicating as people in today's business world communicate and identifying tips for maximizing communication in an information-saturated world.
Hardcover:
9780814405697 | Amacom Books, March 1, 2001, cover price $24.95 | About this edition: Nothing is more important to a company's long-term health than customer loyalty - yet too many companies settle for empty customer service slogans, misguided programs, and sporadic training.
Paperback:
9780538722971 | 2 edition (South-Western Pub, May 1, 2000), cover price $97.95 | About this edition: The Basics of Speech Communication targets effective oral communication skills used in day-to-day living.
Hardcover:
9780314200419 | 5th edition (South-Western Pub, July 1, 1999), cover price $306.95 | About this edition: People at Work balances concepts and applications in its analysis of the psychological and social issues people face in the workplace.
Paperback:
9781564143075 | 2 edition (Career Pr Inc, October 1, 1997), cover price $12.99 | About this edition: Offers practical advice on sales, incentives, retention of current customers, networking, and restoring customer trust
Paperback:
9781564143259 | Career Pr Inc, May 1, 1997, cover price $10.99 | About this edition: Provides tips for holding successful meetings, including inviting the right people, running short meetings, preventing someone from taking over a meeting, and developing an agenda
Paperback:
9781564142993 | Career Pr Inc, May 1, 1997, cover price $7.99 | About this edition: Provides tips on using the telephone in a business setting, including boosting phone effectiveness, avoiding unnecessary call screening, and dealing with irate callers
Paperback:
9781564143266 | Career Pr Inc, May 1, 1997, cover price $7.99 | About this edition: Provides tips for communicating effectively, including how to overcome jitters, how to look and act composed, how to use gestures, and how to adjust to the audience
Paperback:
9780135310885 | Stg edition (Prentice Hall, March 1, 1996), cover price $46.67
Hardcover:
9780133486087 | Prentice Hall, January 1, 1996, cover price $105.00
(view table of contents)
Paperback:
9780131161962 | 3 sub edition (Prentice Hall, December 1, 1994), cover price $78.00
Paperback:
9781560522492 | Crisp Pub Inc, September 1, 1994, cover price $13.95 | About this edition: Focuses on primary research, and developing skills needed to find answers to business questions.
Paperback:
9781560522423 | Revised edition (Crisp Pub Inc, August 1, 1993), cover price $13.95 | About this edition: Make a dramatic change in personal productivity, accomplishments, and life satisfaction.
Paperback:
9781564140722 | Career Pr Inc, June 1, 1993, cover price $8.95 | About this edition: Offers practical advice on sales, incentives, retention of current customers, networking, and restoring customer trust
Hardcover:
9780314009012 | West Group, February 1, 1993, cover price $71.95 | also contains The Mapmaker's Children | About this edition: book used in pych class.
Paperback:
9780538707183 | South-Western Pub, October 1, 1992, cover price $37.95 | About this edition: For use in a short-term oral communication course, this text-workbook focuses on skills used in daily living and business.
at beginning |
displaying 1 to 25 |
next 5 >