Product Description: How relationships among leaders determine the success or failure of any organizationNo one would dispute the idea that relationships matter in business. Yet despite their obvious importance, they remain largely a mystery. Why do some conflicts get resolved quickly while others lead to permanent animosity? Why do some relationships grow stronger over time, others more fragile? Diana McLain Smith argues that most of us never even think about our relationships, at least not until they get into trouble—and by then it may be too late...read more