Product Description: Analysis of language and discourse in social sciences has become increasingly popular over the past thirty years. Only very recently has it been applied to the study of social work, despite the fact that communication and language are central to social work practice...read more

Product Description: This text examines the wide range of issues involved in bureaucratic language, illustrating the complex inter-relationships between language, bureaucracy and social control. The authors use real life, varying data in their analysis, taken from institutions in the UK, Netherlands and Belgium: this includes face-to-face interaction, telephone language and written correspondence...read more