Presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communications skills, & ethical values. Presents comprehensive coverage of major issues in organizational communication. DLC: Communication in organizations.

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Product Description: With a blend of theory, analysis and practice, Fundamentals of Organizational Communication presents a unique competency-based approach incorporating personal knowledge, interpersonal sensitivity and ethical values.   This Eighth Edition provides an extensive introduction into the major organizational communication issues, theories and skills; enabling the reader to immediately graps and apply the concepts presented...read more

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Product Description: Takes up many critical question and explores how the discipline of communication can contribute in meaningful ways to produce more vibrant and responsive workplaces and how, in turn the engagement of communication scholars and practitioners in organizational contexts can enrich and deepen theory and scholarship...read more

Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Featuring the exclusive, real-life case studies of top communication scholars,Case Studies for Organizational Communication: Understanding Communication Processes, Third Edition, employs a unique applied approach that allows students to use their knowledge of organizational communication to analyze typical organizational problems.Edited by Joann Keyton and Pamela Shockley-Zalabak, the book includes a variety of open-ended cases that encourage lively classroom discussions. This format also provides instructors with greater flexibility in connecting case assignments to their primary text.Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous editions. Two new sections--"Organizations and Their Stakeholders" and "Organizational Crisis"--and twenty-one new readings address a variety of issues, including organizational technology, teamwork and group processes, decision-making and problem-solving, and diversity.A flexible supplement covering a broad range of contexts and situations, Case Studies for Organizational Communication, Third Edition, is an essential resource for helping students devise successful communication strategies.