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Jakob Schneider has written 3 work(s)
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This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services
Paperback:
9781491927182 | Oreilly & Associates Inc, November 25, 2016, cover price $39.99
Paperback:
9781118156308 | Reprint edition (John Wiley & Sons Inc, January 11, 2012), cover price $34.95
Product Description: This is Service Design Thinking outlines a contemporary approach for service innovation. Service design and design thinking are lately evolving into buzz words for management and business consulting. This is Service Design Thinking strives to unveil the practical meaning behind these terms in everyday use...read more
Hardcover:
9789063692568 | Bis Pub, February 1, 2011, cover price $59.00 | About this edition: This is Service Design Thinking outlines a contemporary approach for service innovation.
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