9780973167535 | Approved Pubns, December 30, 2004, cover price $19.95 | About this edition: Designed on the research-based Approved Series template, The Customer-Approved Small Business is an easy-to-read, easy-to-use book that guides a business owner through two critical business areas: •Laying a solid foundation (so customers will find dealing with you easy and enjoyable) •Business development (creating and retaining customers) The foundation section of the book covers the importance of systemizing your business so things run as smoothly as possible.

9780973167504 | Approved Pubns, September 30, 2004, cover price $19.95 | About this edition: Human Resource Approved Job Interviews & Resumes is an easy-to-read, easy-to-use book that guides a job hunter through the entire hiring process: • The job search • Preparation • The cover letter • The resume • The interview • Follow-up to the interview Like the rest of the Approved Series, Human Resource Approved Job Interviews & Resumes is research based.

9780973167528 | Approved Pubns, September 30, 2004, cover price $14.95 | About this edition: The companion guide to Buyer-Approved Selling that reads like a novel!

9780973167511 | Approved Pubns, September 30, 2004, cover price $19.95