Product Description: This motivating follow-up to This Adventure Called Life encourages you to make your life count in the ways that really matter by uncovering the value of a disciplined life. Discover nine essential principles for developing your life-purpose, and learn how to walk with clarity and confidence through life's challenges and triumphs...read more

Product Description: Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies―even, cities―were inspired to turn the ordinary into the extraordinary each day...read more

Product Description: Nuevas ideas para seguir brindando resultados extraordinariosNueve años atrás, el exitoso autor y asesor de negocios Mark Sanborn le presentó al mundo a Fred, su cartero, quien proveía un servicio extraordinario de maneras simples pero notables...read more

How are you doing right now? Is your business or your life Up, Down, or Sideways? Discover what you can do to succeed during unpredictable times. If you're anything like me, you’ve probably experienced days—maybe months or years—when you feel as if you are being swept along by life. Bigger forces that you really can’t control directly impact your everyday existence and long-term success. There was a time in my life when that truth hit me like a ton of bricks. In the span of just one year, I was diagnosed with cancer, my business plummeted during an economic downturn, and my investments tanked. In the end, however, those three events turned out to be a gift to me. They gave me fresh insights about what really mattered. This audio book is the answer to those questions based on what I’ve learned. It’s about the mind-sets and methods that enable us to succeed when times are good, bad, or in between. You'll discover the Survivor’s Secret, how to break through the common barriers to success, how attitude and outlook impact performance, why continuous innovation is key, and much more. You’ll learn nine predictable, ever-present non-negotiables of life. These ideas will change your life for the better because you’ll know what to do during those Up, Down, or Sideways years. -Mark Sanborn

Product Description: [This is the Audiobook CD Library Edition in vinyl case.] Includes a bonus DVD and a PDF workbook! Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service...read more

Product Description: Includes a bonus DVD and a PDF workbook! Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world's top customer service authors to coach you and your team into excellence...read more

Product Description: [This is the Audiobook CD Library Edition in vinyl case.] [Includes 1 bonus PDF workbook] Leading a team through periods of rapid change can be a leader's toughest problem. Discover the tools that leaders like Steve Jobs of Apple Computers know: that change managed correctly can result in massive quarterly growth in revenues and earnings while maintaining high morale and fiercely loyal employees...read more

Product Description: [Includes 1 bonus PDF workbook Leading a team through periods of rapid change can be a leader's toughest problem. Discover the tools that leaders like Steve Jobs of Apple Computers know: that change managed correctly can result in massive quarterly growth in revenues and earnings while maintaining high morale and fiercely loyal employees...read more

A primer for better living, inspired and driven by the story of a hard-working postman, offers four important principles that can help create fresh energy and creativity and inspire enthusiasm for all facets of life in today's world.

A new guide to business by the best-selling author of The Fred Factor offers an inspirational study of the art of leadership, profiling a number of individuals who demonstrate leadership in their lives regardless of their place in an official hierarchy and demonstrating the key qualities of becoming a successful leader. Read by Mark Sanborn. Simultaneous.

Offers an inspirational study of the art of leadership, profiling a number of individuals who demonstrate leadership in their lives regardless of their place in an official hierarchy and demonstrating the key qualities of becoming a successful leader. Simultaneous.

A primer for better living, inspired and driven by the story of a hard-working postman, offers four important principles that can help create fresh energy and creativity, and especially to inspire enthusiasm for all facets of life in today's world.

A compact collection of one-page devotional meditations for traveling businesspeople covers such topics as loneliness, sharing one's faith with fellow travelers, and staying connected to God in spite of demanding schedules. Reprint. (view table of contents)

Product Description: Provides readers with practical ideas on how to achieve more of what they want in life. In this concise treatment, readers get the what, how to and why for achieving success.

TeamBuilt Mark Sanborn Making Teamwork Work. "Teamwork is one of the best American tools for competitiveness in the 1990s. Mark Sanborn is a terrific speaker and a leading authority on teamwork. Now you can benefit from the depth of his practical, action-ready insights in this wonderful and highly useful book." A Master Media Book New York ISBN 0942361946 UPC 9780942361940 Copyright 1992