Product Description: Serious events happen every day in hospitals, physician practices, clinics, and care facilities some with very severe outcomes. Beyond Root Cause Analysis helps risk managers, quality professionals, nursing leadership, oversight committees, and senior leadership understand how to approach adverse events, figure out what caused them, and implement realistic improvements...read more

Product Description: Enhance patient care through effective occurrence reporting You already capture the data. Now use it to make real improvements in your patient care. This new resource by performance improvement expert Kenneth R. Rohde provides practical techniques to help you better analyze your occurrence reporting process, use your data to gain superior insight into why errors occur at your organization, and make improvements that decrease adverse events and enhance patient care...read more

Product Description: 99.9% success is not good enough If we had 99.9% quality There would be 500 incorrect surgical operations performed each week 19,000 newborn babies would be dropped at birth by doctors each year Fast food franchises would serve 8 bad hamburgers EVERY MINUTE! You cannot afford for the processes in your facility to be anything less than perfect...read more

Product Description: Prevent life-threatening medical errors! Preventable, life-threatening medical errors are a high-profile issue in hospitals around the country. The Joint Commission’s National Patient Safety Goals have made medication management an important focus in recent years, and CMS has announced it will not pay for preventable medical errors going forward...read more

Product Description: Still struggling with FMEAs? The Joint Commission requires hospitals to illustrate quality of care improvement. It can be a challenge to find the time and resources to start each of your failure modes and effects analyses (FMEAs) from scratch...read more

Product Description: Are you letting your data control you? The Joint Commission, state agencies, and others are demanding solid data proving increased patient safety. You may be enlisting your front-line staff to gather this kind of information, but do they know how to interpret that data? Frequently, vital information with great potential for improving patient care, as well as proving compliance with Joint Commission patient safety goals, is overlooked or underutilized...read more